STADIUM SEATING CHARTS | 1
usopen.org
This guide is designed to help you get the most out of
your 2015 US Open experience. However, if you are
in need of further assistance or information, please
feel free to call Client Services at 718.760.6363 or
go to USOpen.org.
While you��re watching the world��s highest-attended
annual sporting event, you��re also giving back. Proceeds
from the US Open go toward funding the USTA��s mission
of promoting and developing the growth of tennis in the
United States.
Thank you for your continued support, and we look
forward to seeing you at this year��s US Open!
2 | STADIUM SEATING CHARTS
usopen.org
usopen.org
TABLE OF CONTENTS | 3
What��s New 4
Tournament Schedule 5
Ticket Information and Plans 6–11
Ticket Plans 6
How to Purchase Tickets 7–8
Additional Ticketing Information 8
Louis Armstrong Stadium —Reserved Seating 8
US Open Qualifying Tournament—Free Admission 9
Open Practice Sunday—Free Admission 9
Grounds Admission 9
Finals Weekend Grounds Admission 9
Seating Upgrades 10
Daily Ticket Upgrade Windows 10
VIP Will Call Window—President��s Gate 10
Main Will Call Window—East Gate 10
Temporary Will Call Booth—Lot B 10
Ticket Sales Restrictions 11
Full Series Subscriptions 12–13
Restaurants and Food Village 14–16
Aces 14
Champions Bar & Grill 14
US Open Club 15
Patio Caf�� & Bar 15
Mojito Restaurant & Bar 15
Heineken Red Star Caf�� 15
Heineken House 16
Oyster Bar 16
Rejuvenate by the Fountains 16
Grey Goose Bar 16
Food Village 16
General Information 17–25
US Open Merchandise 17
Official US Open Tennis Balls 17
Wheelchair Competition 17
Junior Championships 17
Champions Invitational 18
American Collegiate Invitational 18
USOpen org 18
USTA Membership Information 19
Avenue of Aces 19
Play Tennis at the USTA Billie Jean King National Tennis Center 19
US Open Security Procedures 20
2015 Inclement Weather Policy 20
Lost/Stolen Tickets 22–23
Ticket Holder Points and Times of Entry 23
Ticket Terms and Conditions 23
Lost and Found 24
First Aid 24
Nursing Station 24
Chase ATM Machines 24
Conduct at the US Open 24
US Open History 25
Arthur Ashe Kids�� Day Presented by Hess 26
Directions, Transportation and Parking 27–28
Traffic Alert 28
Stadium Seating Charts 29
USTA Billie Jean King National
Tennis Center Grounds Map Inside Back Cover
usopen.org
4 | WHAT��S NEW
What��s New at the US Open
Strategic Transformation
The US Open has a long tradition of marrying history with
innovation, naming its facility for Billie Jean King and its showpiece
stadium for Arthur Ashe all while breaking new ground in tennis
with equal prize money, night tennis, blue courts and instant replay
The US Open��s latest endeavor is its grandest yet: a sweeping
transformation of the USTA Billie Jean King National Tennis
Center The first phase of the transformation was implemented for
the 2014 US Open—the new West Stadium Courts and Practice
Gallery—and work has continued into this year Headlining those
efforts is the roof that will cover Arthur Ashe Stadium The second
phase of construction on the roof began shortly after the 2014
US Open and continued over the winter and spring, with the roof��s
support structure rounding into shape
The transformation will take place in stages, with completion slated
for 2018 Here is a full timeline of what to expect—and when to
expect it:
For 2015 US Open: All permanent steel for Arthur Ashe Stadium
erected and set along with the installation of four new video
boards, LED court lighting and a sound system
For 2016 US Open: Arthur Ashe Stadium roof complete and
operational; new Grandstand stadium debuts; 10 rebuilt field courts;
the south campus expanded to improve traffic flow on the grounds
The widened walkways will connect Court 17 to the new Grandstand
For 2018 US Open: New Louis Armstrong Stadium debuts
New Schedule for 2015
The US Open is returning to a traditional 14-day Grand Slam
schedule for 2015, with a more competitive, action-packed first
week, the women��s semifinals on Thursday, the men��s semifinals
on Friday and a true Finals Weekend that will crown the women��s
singles champion on Saturday and the men��s champion on Sunday
ESPN Assumes Full Broadcast Role
Watching the US Open will be easier than ever in 2015 ESPN
is taking over as the exclusive domestic broadcast partner of
America��s Grand Slam, covering the entire tournament on its family
of networks In this first full year of the US Open��s partnership with
ESPN, fans will be able to follow the action on TV on ESPN and
ESPN2 and via daylong live streaming of all TV courts on ESPN3
and the Watch ESPN app
usopen.org
TOURNAMENT SCHEDULE | 5
Date/ Day/
Featured
Session Evening Time
Matches
MONDAY, AUGUST 31
1
Day
11:00 am Men��s/Women��s 1st Round
2
Evening 7:00 pm Men��s/Women��s 1st Round
TUESDAY, SEPTEMBER 1
3
Day
11:00 am Men��s/Women��s 1st Round
4
Evening 7:00 pm Men��s/Women��s 1st Round
WEDNESDAY, SEPTEMBER 2
5
Day
11:00 am Men��s/Women��s 2nd Round
6
Evening 7:00 pm Men��s/Women��s 2nd Round
THURSDAY, SEPTEMBER 3
7
Day
11:00 am Men��s/Women��s 2nd Round
8
Evening 7:00 pm Men��s/Women��s 2nd Round
FRIDAY, SEPTEMBER 4
9
Day
11:00 am Men��s/Women��s 3rd Round
10
Evening 7:00 pm Men��s/Women��s 3rd Round
SATURDAY, SEPTEMBER 5
11
Day
11:00 am Men��s/Women��s 3rd Round
12
Evening 7:00 pm Men��s/Women��s 3rd Round
SUNDAY, SEPTEMBER 6
13
Day
11:00 am Men��s/Women��s Round of 16
14
Evening 7:00 pm Men��s/Women��s Round of 16
MONDAY, SEPTEMBER 7
15
Day
11:00 am Men��s/Women��s Round of 16
16
Evening 7:00 pm Men��s/Women��s Round of 16
TUESDAY, SEPTEMBER 8
17
Day
11:00 am Men��s/Women��s Quarterfinals
18
Evening 7:00 pm Men��s/Women��s Quarterfinals
WEDNESDAY, SEPTEMBER 9
19
Day
11:00 am Men��s/Women��s Quarterfinals
20
Evening 7:00 pm Men��s Quarterfinal/TBD
THURSDAY, SEPTEMBER 10
21
Evening 7:00 pm** Women��s Semifinals
FRIDAY, SEPTEMBER 11
22
Day
12:00 pm Men��s Semifinals/Mixed Doubles Final
SATURDAY, SEPTEMBER 12
23
Day
12:00 pm Women��s Final/Men��s Doubles Final
SUNDAY, SEPTEMBER 13
24
Day
12:00 pm Men��s Final/Women��s Doubles Final
*Subject to change.
**Field court play begins at 12:00 pm.
6 | TICKET INFORMATION AND PLANS
American Express is the official card of the US Open.
2015 Ticket Plans
FULL SERIES
(13 DAYS/11 EVENINGS)
Lower Promenade: $2,125
US Open Club Passes: $225
All 24 Sessions: Monday, August 31, through Sunday, September 13
PREMIERE WEEK PLAN
(5 DAYS/4 EVENINGS)
Lower Promenade: $673
Upper Promenade: $513
US Open Club Passes: $180
The first nine sessions: Monday, August 31, through Friday, September 4 day
OPEN PREMIERE PLAN
(3 DAYS/2 EVENINGS)
Lower Promenade: $347
Upper Promenade: $257
US Open Club Passes: $100
The first five sessions: Monday, August 31, through Wednesday, September 2 day
PREMIERE WRAP-UP PLAN
(2 DAYS/2 EVENINGS)
Lower Promenade: $326
Upper Promenade: $256
US Open Club Passes: $80
All sessions Wednesday, September 2 evening, through Friday, September 4 day
NIGHT PLAN
(3 DAYS/11 EVENINGS)
Lower Promenade: $1,402
Upper Promenade: $992
US Open Club Passes: $280
All evening sessions beginning Monday, August 31 through Thursday, September 10
and day sessions Friday, September 11 through Sunday, September 13
HOLIDAY PLAN
(4 DAYS/3 EVENINGS)
Lower Promenade: $610
Upper Promenade: $501
US Open Club Passes: $140
All sessions Friday, September 4 evening through Monday, September 7 evening
HOLIDAY TWILIGHT PLAN (4 EVENINGS/4:00 PM EARLY ENTRY EACH NIGHT)
Lower Promenade: $350
Upper Promenade: $296
US Open Club Passes: $80
Evening sessions Friday, September 4, through Monday, September 7
CHAMPIONSHIP PLAN
(5 DAYS/3 EVENINGS)
Lower Promenade: $1,000
Upper Promenade: $695
US Open Club Passes: $160
All sessions Tuesday, September 8, through Sunnday, September 13
LOUIS ARMSTRONG PLAN
(9 SESSIONS)
Courtside: $1,665
Loge: $906
US Open Club Passes: $180
All day seating beginning Monday, August 31, through Tuesday, September 8
Full Series seats are located in Lower Promenade rows A-O. Lower Promenade
seats are located in rows J-O, and the Upper Promenade seats are located in
rows P-Z of Arthur Ashe Stadium.
There is a $20 service fee for Mini Plan orders and a $30 shipping fee for Full
Series.
usopen.org
TICKET INFORMATION AND PLANS | 7
How to Purchase Tickets
Online
Visit USOpen org
All individual tickets purchased online are subject to a service charge and handling fee.
US Open Box Office
New for 2015: While tickets will be available to the general public
on Monday, June 8, the box office will not be open that day Please
purchase tickets online
Visit the USTA Billie Jean King National Tennis Center Box Office
located at the USTA Billie Jean King National Tennis Center in
Flushing, NY
Beginning Friday, July 10:
Monday through Thursday, Closed
Friday, 9:00 am – 5:00 pm
Saturday and Sunday, 10:00 am – 4:00 pm
Beginning Monday, August 10:
Monday through Friday, 9:00 am – 5:00 pm
Saturday and Sunday, 10:00 am – 4:00 pm
Tournament Hours
Saturday, August 29 (AAKD), 9:00 am – 5:00 pm
Sunday, August 30, 10:00 am – 4:00 pm
Monday, August 31 – Thursday, September 10, 9:00 am – 9:00 pm
Friday, September 11 – Saturday, September 12, 9:00 am – 5:00 pm
Sunday, September 13, 10:00 am – 5:00 pm
* Subject to change due to inclement weather and/or site closings.
Charge by Phone
Call Ticketmaster at 866 OPEN TIX (866 673 6849) The
telephone number for international callers is 949 333 4001
Ticketmaster Outlets
Visit any Ticketmaster location
All individual tickets purchased through Ticketmaster are subject to a service charge
and handling fee.
Group Sales
For group sales of 25 or more tickets per session, call the USTA Billie
Jean King National Tennis Center Ticket Office at 718 760 6363, visit
USOpen org or visit the USTA Billie Jean King National Tennis Center
Ticket Office Monday through Friday, 9:00 am – 5:00 pm
There is a $20 service fee for group sales.
Corporate Hospitality
Entertain an intimate group of 20 guests in one of our exclusive Arthur
Ashe Stadium Luxury Suites, featuring a private lounge, restroom and
top-notch tennis seating on your own in-stadium balcony
Or enjoy a US Open session in a beautiful, private hospitality
marquee—a first-class entertainment experience for groups of 75
or more combined with the excitement of watching the matches
from premium seats For smaller parties (groups of four or more),
we offer a VIP/Premium Package in the Hospitality Pavilion
located in the Chase Center with Courtside or Loge seats
For more information, please contact Raleigh Leahy at
914 696 7275 or visit USOpen org and click on Corporate
Hospitality for price lists and availability
usopen.org
8 | TICKET INFORMATION AND PLANS
US Open Event Cards
US Open Event Cards contain a predetermined amount of money
that can be used to purchase tickets or to purchase food, beverages
or merchandise at the USTA Billie Jean King National Tennis Center
during the 2015 US Open US Open Event Cards are available in
denominations of $25, $50 and $100 They make great gifts for
birthdays or corporate guests
To purchase US Open Event Cards, call the Ticket Office at
718 760 6363, visit USOpen org or visit the Ticket Office Monday
through Friday, 9:00 am – 5:00 pm Please note that US Open
Event Cards cannot be used online or at Ticketmaster com
Terms & Conditions apply.
Purchasing Additional Tickets
To purchase additional subscription tickets or ticket plans, please
call the Ticket Office at 718 760 6363, visit USOpen org or visit
the Ticket Office Monday through Friday, 9:00 am – 5:00 pm
Additional subscription tickets are limited and subject to availability
To purchase additional individual tickets, call Ticketmaster at
866 OPEN TIX (866 673 6849), visit USOpen org or visit the Box
Office (see page 7 for Box Office hours)
Additional Ticketing Information
Disabled Seating
The USTA Billie Jean King National Tennis Center is accessible with
ramps, elevators and escalators and offers wheelchair-accessible
seating on two levels of Arthur Ashe Stadium and one level of Louis
Armstrong Stadium, all subject to availability The US Open will
accommodate disabled guests and up to three companions
If you need assistance of any kind during the tournament, please
contact Client Services at 718 760 6363
Restaurant Passes
Restaurant passes are available; see page 14 for additional information
Hall of Science Parking—Lot H
Convenient, guaranteed parking is available at the Hall of Science
parking lot near the South Gate entrance A book of daily parking
passes can be purchased for the duration of your plan Individual
session parking is not available in advance Please call Client
Services at 718 760 6363 to purchase parking passes,* available
while supplies last
* Please note that the price per book will vary depending on your plan.
Louis Armstrong Stadium—Reserved Seating
Reserved individual tickets for Louis Armstrong Stadium are sold (in
limited quantities) for the first nine day sessions (Monday, August 31,
through Tuesday, September 8) only A reserved ticket guarantees
you a seat in Louis Armstrong Stadium as well as admission to
the Grandstand and field courts based on availability but does not
permit access to Arthur Ashe Stadium
American Express is the official card of the US Open.
usopen.org
TICKET INFORMATION AND PLANS | 9
US Open Qualifying Tournament —Free Admission
The US Open Qualifying Tournament will be held Tuesday, August 25,
through Friday, August 28, and is a 128 draw (with 16 qualifiers per
draw) for men��s and women��s singles Come out to see the US Open
National Playoffs singles champions compete in the Qualifying
Tournament Gates open at 10:00 am daily
Open Practice Sunday—Free Admission
The USTA Billie Jean King National Tennis Center gates will open
at 10:00 am on Sunday, August 30 Come see your favorite players
up close as they practice for the US Open
Grounds Admission
Grounds Admission tickets will be sold each day for the first eight
day sessions (Monday, August 31, through Monday, September 7,
subject to availability) Grounds Admission tickets are sold in
advance and may also be available for purchase at the Box
Office on the day of the matches (subject to availability, $5
additional fee) These tickets provide access to all field courts, the
non-reserved seating area of Louis Armstrong Stadium and the
Grandstand (seating based on availability) but do not permit access
to Arthur Ashe Stadium
Finals Weekend Grounds Admission
Share in the excitement of Finals Weekend with a $25
Grounds Admission You can catch all the action of the Junior
Championships and Wheelchair Competition and see the men��s
doubles and women��s singles final on big-screen TVs located
throughout the grounds You can also enjoy regional cuisine and
live entertainment in the Food Village and South Plaza These
Grounds Admission tickets may be sold in advance at the discretion
of the USTA and will be available for purchase at the Box Office on
the day of the finals (subject to availability)
usopen.org
10 | TICKET INFORMATION AND PLANS
Seating Upgrades
The Ticket Office will attempt to accommodate requests for
seating upgrades based on availability and ticket seniority You will
have the opportunity to request an upgrade or relocation each year
upon renewal
Daily Ticket Upgrade Windows
US Open Full Series Subscribers, Mini Plan Ticket Holders, USTA
Members and individual ticket holders may upgrade their tickets
at the Ticket Upgrade Windows for an additional cost (based on
availability) Please note that Arthur Ashe Stadium, Louis Armstrong
and Grounds Admission tickets are eligible to upgrade for Arthur
Ashe Stadium tickets only, and eligibility may be changed at the
discretion of the USTA All available seats are released to the
Upgrade Windows on the day of the session Located inside the
East Gate adjacent to the Box Office, the Upgrade Windows are
open from 10:00 am – 8:00 pm daily* Please note that Hospitality
tickets, Complimentary tickets, and resold and forwarded tickets
cannot be upgraded
*Hours subject to change
VIP Will Call Window—President��s Gate
All Suite Holders, players/player guests, agents and coaches may
pick up or leave Will Call envelopes at the Will Call Window located
adjacent to the Transportation Building in Parking Lot A
Main Will Call Window—East Gate
Due to overwhelming volume, the East Gate Will Call Window
does not accommodate requests to leave tickets by Subscribers
(including box holders, series and all ticket plan holders) or
individual ticket purchasers We continue to service the following:
• All members of the USTA family
• Sponsors and corporate hospitality clients
• Members of the media, umpires and staff
Day Session tickets may be picked up after 9:00 am, while Evening
Session tickets may be picked up after 5:00 pm Only USTA
credentialed individuals may leave tickets at the Will Call counter
inside the Ticket Office Envelopes will be accepted for same-day
sessions only Due to the overwhelming volume of reservations, we
cannot accept envelopes for future sessions
Valid government-issued photo identification is required by any
person picking up tickets Ticket Office employees cannot change
names on envelopes or verify that a reservation is at the window
We require that tickets be left in an official US Open ticket
envelope with the following information printed clearly:
1 Full name of the person picking up the ticket(s)
2 Date and session (day or evening)
3 Number of tickets enclosed
4 Full name of the person leaving the ticket(s)
Temporary Will Call Booth—Lot B*
At certain times, this booth located opposite the Box Office will
be open for guests to pick up tickets Valid government-issued
identification is required by any person picking up tickets
* Location subject to change.
usopen.org
TICKET INFORMATION AND PLANS | 11
Ticketmaster Kiosks*
Pick up your tickets or purchase future sessions at the self-service
Ticketmaster Kiosks, located in the vicinity of the US Open Box
Office A valid credit card is required
* Location subject to change.
Ticket Sales Restrictions*
For individual sessions, customers may order the following at the
Box Office or through Ticketmaster:
Ashe Day Sessions/Armstrong
There is a limit of 16 total Day Session tickets (up to eight for one
session) Any orders exceeding this total will be cancelled
Ashe Evening Sessions
There is a limit of 16 total Evening Session tickets (up to eight for
one session) Any orders exceeding this total will be cancelled
Grounds
There is a limit of 16 total Grounds Admission tickets (up to eight
for one session) Any orders exceeding this total will be cancelled
Arthur Ashe Kids' Day
There is an eight ticket limit per person Any orders exceeding this
total will be cancelled
* Ticket limits and terms are subject to change.
usopen.org
12 | FULL SERIES SUBSCRIPTIONS
Types of Subscription Accounts
Personal
The ��Subscriber of Record�� is an individual who owns and pays
for the tickets and may request either his/her business or home
address be listed as the address of record for the account
Corporate
The ��Subscriber of Record�� is a company that owns and pays for
the subscription In addition, an individual must be listed on the
account as the ��Contact of Record ��
Changing Your Account Information
Changes to the account name and address, whether Personal
or Corporate, must be submitted in writing by the Subscriber or
Contact of Record along with proper documentation (e g , driver��s
license, utility bill) Accounts may not be transferred to another
individual/company A subscription may have only one name listed
as the Subscriber of Record The Ticket Office must be contacted in
the event of a Subscriber��s passing
usopen.org
FULL SERIES SUBSCRIPTIONS | 13
Subscriber Benefits
Exclusive Benefits Include:
• Invitations to exclusive Subscriber Events during the US Open
• Access to ��Subscriber Central�� in the US Open of Tomorrow,
where you can learn about the US Open Transformation and
enter to win exciting US Open opportunities
• A personal account representative
• Ability to resell and forward your unused sessions electronically
• Advance access to purchase Courtside tickets for Arthur Ashe
Kids�� Day
• Subscriber Benefit card that grants access to an exclusive
entrance into Arthur Ashe Stadium
Get Access to Purchase These
Exclusive Amenities:
• US Open Club Restaurant Pass
• Aces and Champions Bar & Grill Restaurant Pass
• Parking Pass
Visit My US Open Account
An exclusive area on USOpen org provides subscribers with the
latest information and special offers for the 2015 US Open
usopen.org
14 | RESTAURANTS AND FOOD VILLAGE
US Open Restaurants
Along with the best tennis and entertainment in the world, the
US Open offers premium dining experiences—from Mojito, our
Latin-inspired restaurant and bar, to Champions Bar & Grill, a classic
American steakhouse Whether you are in the mood for a light
snack, lunch, dinner, meeting friends for cocktails or satisfying a
sweet tooth, our restaurants can cure any craving Come experience
all the US Open has to offer
Reservations are recommended for Aces and Champions
Bar & Grill Reservations can be made starting August 3,
by calling the reservation line at 718 393 1933 or using our
online reservation system Visit USOpen org for details
Aces and Champions Bar & Grill
Both are located on the Club level in Arthur Ashe Stadium between
Gates 3 and 4 and are available to Courtside Box seat holders and
Luxury Suite guests You can access both restaurants by using the
elevators on the east side of Arthur Ashe Stadium adjacent to the
US Open Club Loge and Promenade Subscription Series ticket
holders may purchase passes for the duration of the tournament
by calling the USTA Billie Jean King National Tennis Center Ticket
Office at 718 760 6363
Aces
Aces features vibrant colors and vaulted ceilings in a casual but
elegant setting Superlative seafood offerings are served along
with sushi prepared by Iron Chef Masaharu Morimoto You can also
enjoy Aces�� flavorful and sumptuous cuisine in your suite with an
Aces Suite Package Join us for lunch, dinner or after the matches
Champions Bar & Grill
Champions Bar & Grill is a modern take on the traditional
clubhouse atmosphere with classic leather and wood accents in a
contemporary setting The Grill features premium steaks, hearty
salads and fresh seafood prepared by Celebrity Chef David Burke
Join us for fun, delicious menu items along with the finest cuts
of meat paired with a wide variety of wines Bring your friends for
lunch, dinner or after the matches, and you won��t miss a moment of
the action with live matches on our many TVs
usopen.org
RESTAURANTS AND FOOD VILLAGE | 15
US Open Club
The US Open Club is located on the ground floor of Arthur Ashe
Stadium The Club is available to all Subscription Series ticket
holders for the duration of the tournament for a nominal entrance
fee and is included for Silver Loge Box seat holders With its striking
contemporary d��cor, the US Open Club is famous for its Chef��s Table
and seasonal selections of eclectic American cuisine Join us for
lunch, dinner or after the matches
Restaurant passes* are required To purchase passes, call Client
Services at 718 760 6363
* Please note that food and beverage are not included with the purchase of
restaurant passes. Cost of book will vary depending on your plan.
Patio Caf�� & Bar
Soak up the beautiful surroundings of the US Open grounds at our
expanded charming outdoor caf�� located outside the US Open
Club Enjoy fresh selections of seasonal sandwiches and salads
paired with summer specialty cocktails The Patio Caf�� & Bar is
available for all ticket holders Join us for lunch, dinner or after
the matches
Mojito Restaurant & Bar
Mojito, a Latin-inspired restaurant available to all ticket holders, is
located on the ground floor of Arthur Ashe Stadium near the Patio
Caf�� Experience Mojito��s luscious flavors with Latin specialties
and cool refreshing cocktails Seating is either indoors or outside
in our whimsical garden enhanced by multiple TVs showing the live
matches Join us for lunch, dinner or after the matches
Heineken Red Star Caf��
The Heineken Red Star Caf�� is located next to the South Plaza
Fountains Sitting on the top level of a two-story building, it provides
guests a spacious, ideal setting to unwind and keep track of the
matches while enjoying the caf����s laid-back atmosphere and
enhanced menus The US Open Collection Store, located on the
ground level, features a complete assortment of 2015 US Open
merchandise and mementos alongside a limited selection of
Heineken-branded offerings
usopen.org
16 | RESTAURANTS AND FOOD VILLAGE
Heineken House
A trip to the 2015 US Open isn��t complete without a stop at the
Heineken House, located above the Food Village You��ll be able
to grab a few Heinekens from one of the three bars on-site, relax
in cabanas, play games with friends and even purchase limited
edition Heineken-branded clothing from the Pro Shop TVs will be
set up throughout, so you won��t miss a moment of the action on the
courts while relaxing with a cold beer You can also compete in the
��Heineken Perfect Pour�� with local NYC bartenders judging the
best and awarding winners with VIP tickets to that evening��s match
Oyster Bar
Oyster Bar is located on the Club level in Arthur Ashe Stadium and
offers fresh oysters, lobster rolls and crab cakes in a unique setting
Rejuvenate by the Fountains
Visit our refreshing food destinations by the fountains, including the
South Plaza Caf��, Fan Favorites and Ben & Jerry��s
Baseline Cocktails: Come quench your thirst with a full-service
bar that includes premium wine upgrades
Wine Bar Food: Sample Mediterranean flavors with wines to
match
Grey Goose Bar
Located in the Food Village, the Grey Goose bar features the
Honey Deuce, the US Open signature cocktail, along with Grey
Goose specialty cocktails and a full service bar
Food Village*
Enjoy regional cuisine and specialty items at the US Open
Food Village
• Ben & Jerry��s Ice Cream Shop
• Carnegie Deli
• Farm 2 Fork
• Fire & Spice
• Franks and Fries
• Glatt Kosher Cart
• Grey Goose Bar
• Hill Country BBQ
• Lavazza
• Liberty Pier Seafood Co
• Maya
• Pat Lafrieda Meat Co
• Piazza Centro Pizza & Pasta
• Prime Burger
• Village Market
* Subject to change.
usopen.org
GENERAL INFORMATION | 17
US Open Merchandise
A vast array of tournament souvenirs, mementos and gifts are
available to commemorate your US Open experience
Polo Ralph Lauren
Visit the Polo Ralph Lauren Shop located in Louis Armstrong
Stadium or the Club Level Shop in Arthur Ashe Stadium for a
collection of Polo Ralph Lauren official US Open apparel and
accessories for men, women and children
Wilson
Stop by the Wilson retail locations at the Grandstand and Court 13
to check out the latest in Wilson tennis technology and to pick up
the ever-popular Wilson US Open ��Jumbo Ball��—a must-have for
everyone attending the US Open!
Tennis Merchandise
Stop by to see the latest tennis apparel, racquets and accessories
from Bolle, Nike and Yonex—all located in the South Plaza area And
for US Open gifts, don��t forget to visit one of the many US Open
Collection locations throughout the grounds
Official US Open Tennis Balls
Own a piece of the US Open! Purchase a Wilson tennis ball used
in US Open tournament play for just $10 at the Meigray Group
booth located at Court 11 A portion of the proceeds benefit the
USTA Foundation, the national charitable organization of the USTA,
which funds tennis and education programs for under-resourced
populations, at-risk kids and people with disabilities
Wheelchair Competition
The US Open Wheelchair Tennis Competition is held Thursday,
September 10 – Sunday, September 13, featuring the top
wheelchair players in the world The competition consists of a
men��s division, women��s division and quad division This Grand Slam
event offers exhilarating tennis, great personalities and exciting
competition Find the wheelchair tennis court matches on your daily
drawsheet and watch the drama unfold
Junior Championships
The US Open Junior Championships are played Sunday,
September 6 – Sunday, September 13, featuring the best boys
and girls in the world under the age of 18 See them compete
in singles and doubles events This Grand Slam event is also
an International Tennis Federation Grade A event Past winners
include, Andy Roddick (USA), Andy Murray (GBR), Jack Sock
(USA), Jennifer Capriati (USA), Lindsay Davenport (USA) and
Victoria Azarenka (BLR)
usopen.org
18 | GENERAL INFORMATION
Champions Invitational
The US Open Champions Invitational annually features some of
the biggest names in the history of the game, with Tracy Austin,
Michael Chang, Lindsay Davenport, Mary Joe Fernandez, Todd
Martin, John McEnroe, Patrick McEnroe, Martina Navratilova,
Chanda Rubin, Mats Wilander and Malivai Washington all counting
among its past participants
This year will once again feature a star-studded field Sixteen former
Grand Slam champions are expected to compete, pairing off into
four men��s and four women��s doubles teams that will play for the
2015 championship Matches will be contested during Week 2, with
first-round matches on Wednesday, September 9, followed by the
semifinals on Thursday, September 10, and the finals on Saturday,
September 12 *
American Collegiate Invitational
Fresh off a successful debut last year, the American Collegiate
Invitational returns for its second campaign in 2015 featuring the top
American collegiate players in the country In all, eight men and eight
women will compete in a single-elimination tournament that runs
from Thursday, September 10, through Saturday, September 12
To be invited to the American Collegiate Invitational, players must
either be a) members of the USTA Collegiate Team, b) at or near
the top of the collegiate rankings or c) have already graduated or
have turned professional since the conclusion of the 2015 NCAA
Tournament on May 25
Former UCLA standout and 2014 NCAA singles champion Marco
Giron won last year��s inaugural men��s event, while University of
North Carolina��s Jamie Loeb took the first-ever women��s crown
USOpen.org
USOpen org is the official tournament website and your courtside
seat to the US Open Watch matches LIVE every day, with more
than 200 matches available on USOpen org, and get the latest
match results and more
To receive tournament news, scores, video highlights and more,
download the official US Open iPhone and Android Apps, mobile
and iPad optimized sites, as well as the US Open iPad App
Of course, USOpen org is more than just all of the news and
information for on-court action—it��s also the online shop of the
US Open! Check out the officially licensed US Open merchandise
available for sale—items like jumbo balls, T-shirts, towels, polos and so
much more
Sign up for US Open Insider to receive exclusive offers and all the
news you��re looking for about America��s Grand Slam And stay
connected to the US Open and fellow fans by communicating via
Twitter, Facebook, Instagram, Pinterest and Snapchat
Be sure to catch all the action, insights and more at USOpen org!
* Schedule subject to change
usopen.org
GENERAL INFORMATION | 19
USTA Membership Information
Become a USTA Member today and you��ll open a door to a
world of fun, friends and the excitement of the lifetime sport of
tennis! When you find yourself in the game of tennis, you��ll find
yourself in a better, happier, healthier place! Stop by the USTA
Membership Booth next to the US Open American Express Fan
Experience under the overhang of the Chase Center or log on to
usta com/membership to purchase or renew a membership
USTA Member Appreciation Weekend
As a USTA Member, you help us keep tennis growing strong in
communities all across the U S As a way of saying thanks for all
you do to make tennis more accessible and more fun for more
people, we��re expanding USTA Member Appreciation Day at the
2015 US Open into USTA Member Appreciation Weekend! That��s
right, we��re inviting current USTA Members to stop by the USTA
Membership Booth at any time from Friday, September 4 through
Sunday, September 6 to pick up your complimentary gift and
drawsheet * We will have a speed line specifically for USTA Members
at the South Gate for evening sessions on those dates All you need
to do is show your Member ID card (or an electronic version), to utilize
the speed line and to pick up your complimentary gift, and drawsheet *
These benefits are for USTA Members only, and you must have a
valid ticket or grounds pass for these sessions to gain access to
the grounds For more information go to usta com/membership We
look forward to seeing you at the 2015 US Open!
Avenue of Aces
Take your place among the champions And champion the great
cause of helping kids in need You can purchase a personalized
paver on the Avenue of Aces at the USTA Billie Jean King National
Tennis Center, home of the US Open John McEnroe, Chris Evert,
Pete Sampras, Randy Snow, Martina Navratilova, Ivan Lendl, Stefanie
Graf and Andre Agassi each have a ��neighborhood��–join them
today Become a part of history and help serve up dreams for more
than 225,000 under-resourced youth With your help, the USTA
Foundation can support tennis and education programs throughout
the country—a powerful combination that enhances lives For more
information, visit 2015AvenueOfAces com or call 914 696 7223
Play Tennis at the USTA Billie Jean
King National Tennis Center
Play tennis year-round at our indoor/outdoor facility The US Open
courts are available to the public 11 months per year on a rental
basis, and you can also enjoy the Chase Center For more
information, visit ntc usta com or call 718 760 6200 to reserve a
court or enroll in a program
Facility Features
• 12 indoor courts, 19 ��field�� courts, 4 bubbled clay courts,
4 stadium courts
• Clinics, lessons, leagues, sanctioned tournaments, special
events, Cardio Tennis and more
• Programs for ALL ages and ability levels, including 10 and
Under Tennis
* Complimentary gift and drawsheet while supplies last.
usopen.org
20 | GENERAL INFORMATION
US Open Security Procedures
Safety is one of our highest priorities at the US Open, and we
will continue to take every reasonable step to ensure the safety
of everyone entering the USTA Billie Jean King National Tennis
Center gates We will once again be implementing several important
security measures in conjunction with local, state, and federal law
enforcement agencies:
1 We encourage you to arrive early to avoid delays and help speed
the entry of all spectators
2 All fans will go through a screening process before passing
through the USTA Billie Jean King National Tennis Center
entry gates
3 There will be a limit of one bag per person admitted onto
the grounds
4 All bags are subject to search and cannot be larger than
12��W x 12��H x 16��L
5 There will be no bag storage on the grounds For a nominal
charge, there is a bag storage facility located outside the East
Gate and the South Gate entrances
6 Speed lines for those fans without bags will be available at
all gates
7 The following items are prohibited and MAY NOT be brought onto
the premises:
• Backpacks
• Hard coolers or like containers
• Sealed packages of any kind
• Bottles or cans (glass or metal)
• Aerosol cans or noisemaking devices
• Alcohol
• Video cameras or recording devices
• Computers or laptops
• Food (except in limited quantities, or for medical, dietary or infant
purposes)
• Weapons
• Animals (unless a service animal)
• Flags, banners or signs
• Any materials constituting unauthorized advertising or promotion
• Laser pointing devices
• Tennis racquets
• Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
• Selfie-sticks or other telescopic devices
• Any other items deemed inappropriate or dangerous by
US Open personnel, in their sole discretion
Your cooperation, patience and understanding are greatly appreciated
as we enhance and expand our security efforts to make your visit to
the US Open safe and enjoyable
Thank you for your continued support and patronage
2015 US Open Inclement Weather Policy
Please visit USOpen org for up-to-date information regarding the
2015 US Open Inclement Weather Policy
STADIUM SEATING CHARTS | 21
usopen.org
usopen.org
22 | GENERAL INFORMATION
Lost/Stolen Tickets
Please read this information carefully and communicate it to
anyone to whom you provide tickets
• If a subscription ticket is lost by the Subscriber of Record, the
Subscriber must see a Ticket Office representative who will
check to see if that ticket has been scanned and admitted
entrance onto the grounds If the ticket has not been scanned,
we will provide the Subscriber with a reprinted ticket free of
charge By reprinting the ticket, the original ticket��s bar code is
disabled and will not allow access to the grounds Lost tickets
can only be reprinted on the day of the session in question
• If the Subscriber has provided tickets to another person and
that person loses the tickets, we need to obtain a letter of
authorization from the Subscriber in order to reprint the tickets
The same checking process will occur to verify that the ticket
has not been scanned If the ticket has not been scanned, we
will provide that person with a reprinted ticket free of charge
• If the Subscriber has provided tickets to another person and that
person loses the tickets and does not have a letter of authorization
from the Subscriber, we will check to see if the ticket was scanned
If the ticket was not scanned, then the person must pay the face
value of the ticket in order for it to be reprinted
• Since technology allows us to verify if a ticket has been used
to enter the grounds, tickets will be reprinted at no cost for
the Subscriber of Record However, management reserves the
right to review this policy and determine whether a Subscriber
must pay the face value of the replacement tickets (e g , due to
abuse or unreasonable use of the lost ticket replacement) and/
or have the replacement courtesy revoked
• If a lost ticket is found but someone has already been charged
for a new ticket, the purchaser of the replacement ticket will be
reimbursed in the manner in which the ticket was paid only if
the original ticket is produced and returned with the reprinted
ticket issued for that session before October 5, 2015
• If a subscription ticket is stolen, a police report must be
submitted to the Ticket Office by fax or in person The report
must contain a complaint number, precinct number, officer��s
name and telephone number, location from which the tickets
were stolen, a list of sessions to which such tickets applied
and seat locations Replacement tickets will then be issued for
these sessions at no charge
• Individual tickets purchased at the Box Office or through
Ticketmaster outlets will NOT be replaced under any
circumstances If tickets are available, the Box Office will try to
accommodate the customer with new tickets for purchase
• For individual tickets purchased through Ticketmaster
via the phone or the Internet, the purchaser must contact
Ticketmaster��s customer service phone center in order to make
arrangements for tickets to be reprinted at the Box Office on
the day of the session in question The original purchaser must
bring photo identification and the credit card used to originally
purchase the tickets in order for the tickets to be reprinted A
nominal fee will be charged for the reprinting of tickets
• Tickets purchased by USTA Volunteers, US Open Sponsors
or hospitality clients will be replaced at no charge but will be
usopen.org
GENERAL INFORMATION | 23
deemed VOID IF ORIGINAL TICKETS ARE PRESENTED
USTA Volunteers should contact Stephanie Del Vecchio
at 718 760 6363 All sponsor and hospitality requests for
replacement tickets must be approved by the Sponsorship
Department in writing before such tickets are requisitioned
from the Ticket Department
Ticket Holder Points and Times of Entry
Day Sessions: Tickets are taken daily at the East Gate and South
Gate public entrances The gates open at 9:30 am from Monday,
August 31, through Wednesday, September 9 The gates open at
11:00 am from Thursday, September 10, through the final session on
Sunday, September 13
Evening Sessions: Public gates will open at 6:00 pm, but the
entrance to Arthur Ashe Stadium will not open until 6:30 pm
or 40 minutes after the conclusion of the day��s matches in the
stadium, whichever is later Patrons with restaurant passes and
suite tickets will have access at 5:00 pm Early Entrance Evening
ticket holders will have access at 4:00 pm
Ticket Terms and Conditions
Each ticket is a personal license and may be revoked at any time for
any reason Risk of loss or theft of tickets shall pass to the purchaser;
management will not be obligated to admit the purchaser unless the
ticket is presented
NO REFUNDS WILL BE MADE
Under New York law, no ticket may be resold within one thousand
five hundred feet from the physical structure of the place of
entertainment (the US Open grounds) under penalty of law This
applies
REGARDLESS OF RESALE PRICE
Management reserves the right, without the refund of any portion
of the ticket purchase price, to refuse admission to or eject any
person from the USTA Billie Jean King National Tennis Center
whose conduct is deemed by management to be disorderly, who
uses vulgar or abusive language or who fails to comply with
the rules, terms and conditions applicable to spectators at the
tournament
Tickets may not be used for advertising, promotions (including contests
and sweepstakes) or other trade purposes without the prior expressed
written consent of the USTA.
Spectators are at their own risk with respect to the dangers incidental
to the tournament By presenting a ticket for admission to the
US Open, you hereby consent to: (i) the reasonable search of your
person and belongings for alcohol, drugs or other prohibited items;
(ii) the use of your image or likeness incidental to any live or recorded
video program, photograph or other transmission or reproduction
of the tournament or its activities; and (iii) the prohibition against
transmitting or aiding another in the transmission of any description,
account, photograph or reproduction of any aspect of the tournament
for commercial or trade use or other use except private home use by
the ticket holder
Luxury Suites, Parking passes, Hospitality and Club/Restaurant
passes may not be transfered or resold without the prior written
consent of the USTA.
usopen.org
24 | GENERAL INFORMATION
Lost and Found
The Lost and Found is located at the Guest Services Office in
Louis Armstrong Stadium, or call 718 760 6264
First Aid
There are six First Aid stations Consult the Grounds Map on the
inside back cover for their locations
• Arthur Ashe Stadium—Court level (all entrants must be
escorted by Security)
• Arthur Ashe Stadium Promenade level
• Arthur Ashe Stadium Club level
• West of Court 8
• The Grandstand (northeast end)
• Court 17
Nursing Station
Visit the First Aid station west of Court 8
Chase ATM Machines
There are nine Chase ATM machines on the grounds and three
inside Arthur Ashe Stadium For locations, consult the Grounds
Map on the inside back cover
Conduct at the US Open
The USTA Billie Jean King National Tennis Center wants to ensure
that all of our fans enjoy their experience We ask our guests to
abide by the following:
• Please limit any movement in and about the stands during
match play
• In compliance with New York City regulations, there is no
smoking allowed
• Cellular phones are permitted on the grounds but must be on
silent mode when entering a stadium or field court seating
Recording of video is prohibited
• Seating in Arthur Ashe Stadium is reserved, so please sit in
your proper seat
• Should you experience any issues or concerns, please report
it to the nearest usher, security person or one of the Guest
Services Offices located in Arthur Ashe Stadium, Louis
Armstrong Stadium and the Grandstand OR simply text guest
concerns to 718 618 6262
usopen.org
GENERAL INFORMATION | 25
US Open History
1968
U S National Championships
becomes the US Open,
open to both professionals
and amateurs
1973
First year of equal prize money
for men and women
1975
Evening sessions begin Surface
changes from grass to clay
1977
Last tournament played at
the West Side Tennis Club
in Forest Hills, N Y
1978
Tournament moves to USTA
National Tennis Center in
Flushing Surface is changed to
hard court
1997
Opening ceremonies for
Arthur Ashe Stadium
Renovations ongoing for
Louis Armstrong Stadium
2001
First prime-time women's final
2003
USTA National Tennis Center
celebrates its 25th anniversary
with US Open Court of
Champions and new
Grandstand seating
2005
The inner court color is changed
to ��US Open Blue ��
2006
USTA renames the National
Tennis Center the USTA Billie
Jean King National Tennis
Center in honor of tennis legend
Billie Jean King Electronic line
calling is introduced
2007
US Open celebrates the 50th
anniversary of Althea Gibson's
historic win at the US Open,
honoring her legacy for
breaking the color barrier
in tennis
2008
The 40th anniversary of Open
Era tennis is celebrated for
two weeks as the US Open
recognizes all of the Open
Era champions
2010
USTA launches the US Open
National Playoffs
2011
USTA introduces Court 17 as
a television broadcast court
that seats 3,000
2014
Began transformation of grounds
with introduction of West Stadium
Courts & Practice Gallery
usopen.org
26 | ARTHUR ASHE KIDS�� DAY PRESENTED BY HESS
2015 Event Information
Saturday, August 29, 2015
The USTA Billie Jean King National Tennis Center comes alive
with fun tennis activities and entertainment for the entire family
beginning at 9:30 am Admission to the grounds is free
The Stadium Show begins at 1:00 pm featuring the hottest music acts
and biggest tennis stars Tickets are required for the Stadium Show
Arthur Ashe Kids�� Day presented by Hess airs Sunday, August 30 on
ESPN2 at 1:00 pm ET
For more information, visit aakd com
usopen.org
DIRECTIONS, TRANSPORTATION AND PARKING | 27
By Public Transportation
Subway
(Option #1)
Take the Flushing-bound train from Times Square-42nd Street,
5th Avenue-Bryant Park or Grand Central-42nd Street to the
Mets-Willets Point station The USTA Billie Jean King National
Tennis Center is about a three-minute walk down the ramp from
the station
Subway
(Option #2)
Take the Queens-bound or trains to Jackson Heights-
Roosevelt Avenue and transfer upstairs to the Flushing-bound
train to the Mets-Willets Point station
Bus
Bus service is available throughout the five boroughs of New York
City to Grand Central Terminal or Times Square, where subway
service is available In addition, the Q48 bus in Queens goes directly
to the Mets stadium, adjacent to the USTA Billie Jean King National
Tennis Center For more information, visit the MTA��s website,
www mta info
Railroad (LIRR)
The Long Island Rail Road Port Washington branch provides
service to the USTA Billie Jean King National Tennis Center
(Mets-Willets Point station) during the US Open Contact the LIRR
for schedule information at 718 217 5477
Railroad (Metro-North)
Take Metro-North to Grand Central Terminal and take the Flushing-
bound train to the Mets-Willets Point station The USTA Billie
Jean King National Tennis Center is about a three-minute walk down
the ramp from the station
Railroad (New Jersey Transit)
Take New Jersey Transit to Penn Station, and take the LIRR to the
Mets-Willets Point station You can also take the from
Penn Station to Times Square-42nd Street and transfer to the
Flushing-bound for service to the Mets-Willets Point station
The USTA Billie Jean King National Tennis Center is about a
three-minute walk down the ramp from the station
By Car
From Manhattan
Take the RFK Bridge (formerly Triborough) to the Grand Central
Parkway East Exit the Grand Central Parkway East at Exit 9E –
I-678/RT-25A East/Northern Boulevard East Follow signs for
US Open/Tennis Parking
From Brooklyn
(Option #1)
Take the Brooklyn-Queens Expressway (BQE/I-278) East to the
Grand Central Parkway East Exit the Grand Central Parkway East
at Exit 9E – I-678/RT-25A East/Northern Boulevard East Take
the RT-25A East/Northern Boulevard East exit ramp toward the
Mets stadium At the first traffic light off the exit ramp, make a right
onto Shea Road Follow signs to US Open Parking
From Brooklyn
(Option #2)
Take the Jackie Robinson Parkway to the Van Wyck Expressway
North Exit the Van Wyck Expressway at Exit 12A Continue
straight onto College Point Blvd Follow signs to US Open Parking
usopen.org
28 | DIRECTIONS, TRANSPORTATION AND PARKING
From Long Island
Take the Long Island Expressway (LIE/I-495) West to Exit
22B – College Point Blvd At the first traffic light, make a right onto
College Point Blvd Follow signs to US Open Parking
From Connecticut/Westchester
(Option #1)
Take I-95 to the Whitestone Bridge to the Whitestone Expressway
South Stay to the left and take the Van Wyck Expressway Exit
the Van Wyck Expressway South at Exit 12A – College Point Blvd
Follow signs to US Open Parking
From Connecticut/Westchester
(Option #2)
Take I-95 to the Throgs Neck Bridge to I-295/Clearview
Expressway South Exit I-295/Clearview Expressway South at
Exit 4 – Long Island Expressway (LIE/I-495) West Take the
Long Island Expressway (LIE/I-495) West to Exit 22B – College
Point Blvd At the first traffic light, make a right onto College
Point Blvd Follow signs to US Open Parking
From Northern New Jersey
(Option #1)
Take the George Washington Bridge to the Harlem River Drive,
then to the RFK Bridge (formerly Triborough) Follow ��FROM
MANHATTAN�� directions above
From Northern New Jersey
(Option #2)
Take the George Washington Bridge to the Cross Bronx
Expressway, then to the Whitestone Bridge Take the Whitestone
Expressway South Stay to the left and take the Van Wyck
Expressway Exit the Van Wyck Expressway South at Exit 12A –
College Point Blvd Follow signs to US Open Parking
From Southern New Jersey
Take the Verrazzano Bridge to the Brooklyn-Queens Expressway
(I-278) East to the Grand Central Parkway East Follow ��FROM
BROOKLYN (Option #1)�� directions above
Parking Information
Parking is available in the lots adjacent to the New York Mets
stadium during the US Open ($22 fee), except for the dates when
the team is playing at home (see dates and times below) when
parking will be available in Lots 1-7 ($22 fee)
TRAFFIC ALERT—Please use public transportation Due to
anticipated traffic conditions, we strongly recommend that all
US Open attendees utilize public transportation on all days during
the tournament
The USTA anticipates traffic congestion during the New York Mets��
conflict dates listed below:
• Monday, 8/31 7:10 pm
• Tuesday, 9/1 7:10 pm
• Wednesday, 9/2 7:10 pm
Subject to change.
AVOID DELAYS—Use Public Transportation
For the latest on US Open transportation, parking and traffic
information, please visit the US Open website at USOpen org
in July Additionally, please visit the MTA��s website for public
transportation schedule and fare information at www mta info
