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Undergraduate Medical Program at McGill University


 
 
 
 

Report of Task Force

on

M.D.,C.M. Curriculum Renewal 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

March 19, 2004  
 
 
 
 
 

Physicianship:

The Physician as Healer and Professional 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

      [A]s you ought not to attempt to cure the eyes without the head, or the head without the body, so neither ought you to attempt to cure the body without the soul. And this…is the reason why the cure of many diseases is unknown to the physicians of Hellas, because they disregard the whole, which ought to be studied also, for the part can never be well unless the whole is well. – Plato, Charmides

Executive Summary 

A curriculum review process was undertaken in 2003. This was stimulated by faculty working groups on “professionalism”, on “healing and the medical mandate” and on the “evaluation of physcianship”.  It culminated in the creation of a Task Force that was mandated to review the teaching of the “professional” and “healing” roles of the physician in the undergraduate medical curriculum. The Task Force had broad-based faculty representation. It met from October 2003 to March 2004.  

The Task Force report includes a series of recommendations, the most significant being the reconfiguration of the units currently focusing on the therapeutic alliance, medical interview, physical examination and ethics & law into a series of five courses entitled: “The Physician as Healer & Professional”.  It is further recommended that this be accompanied by the integration of physicianship issues into the remainder of the four-year program; be buttressed by the introduction of a longitudinal approach to evaluating professional behaviours; and be supported by initiatives aimed at nurturing self-reflective practice. Two innovative approaches to the latter include the creation of “physicianship” discussion groups and the use of portfolios; both appear as specific recommendations in the report. The Task Force underlines the importance of the clinical method, particularly communication skills, as the framework necessary for understanding, teaching, delivering and evaluating physicianship skills.  If the Faculty endorses this report, more work will be needed in developing a detailed template for a clinical method curriculum. The report, accompanied by a manuscript “The Clinical Method”, prepared by Dr. Eric Cassell, in his role as a consultant to the Task Force, lays the foundation for this important next step. Many members of the Task Force have indicated a willingness to continue their involvement into the next phase of planning and development. 

The report emphasizes that two specific requirements must be met in order to guarantee successful implementation: adequate resources for faculty development and for monitoring program effectiveness. The early introduction of Faculty Development programs will need to be a priority. The use of labor-intensive strategies such as one-on-one consultations and peer coaching may be necessary. Rigorous attention to curricular outcomes studies and on-going feedback and reassessment is considered essential if this initiative is to succeed in rallying the academic community. 

The Task Force is confident that the public at large, University leadership, alumni, benefactors and potential donors will recognize that the reframing of the undergraduate medical curriculum can have a tremendous impact. A program that values the dual roles of the doctor as a professional and a healer, and that continues to emphasize a commitment to scientific rigor, will enhance the educational experience of the student, motivate teachers and will ultimately contribute to a better patient experience.  
 
 
 
 

Table of Contents 
 

A. Introduction and Historical Context      1-2 

B. Task-Force on M.D.,C.M. Curriculum Renewal

      - mandate and composition       3-4 

C. Rationale for Change

      C.1 – C. 3          5-6 

  1.    Vision and Scope of Change

    D.1 – D.3         7-9 

  1.       Content and Methods of Teaching – Recommendations

    E.1 – E.23         11-20 

    1.       Student Assessment on Physicianship: General Recommendations

      F.1 – F.6         21 

    G. Student Assessment on Physicianship: Specific Recommendations

          G.1 – G.12         22-24 

    H.       Implications of Curricular Renewal on the

          Office of Faculty Development       24-26 

    I.       Curriculum Monitoring and Program Evaluation    26 

    J. Resources Required for Implementation

      J.1 – J.7         27-31 

      K. Miscellaneous Issues         31-34

        - timeline          

        - role of the McGill Centre for Medical Education

        - role of the McGill University Skills Centre

        - unresolved issues 

        L.      Opportunities for Fund Raising      35-37  

        M. References         38-39 

        N. Signatures 

        O.      Appendices # 1 -14 
         

        Abbreviations used in the report 

        AAMC =  American Association of Medical Colleges

        ACLS =  Advanced Cardiac Life Saving (a course)

            ALDO =  Aspects Législatifs, Déontologiques et Organisationnels de la Pratique Médicale du Québec (Legislative, Ethical, and Organizational Aspects of Medical Practice in Québec)

        AOA =  Alpha Omega Alpha Honors Society

            APPC =  Academic Policy and Planning Committee (a committee of University Senate)

            BCLS = Basic Cardiac Life Saving (a course)

        BtB =   Back to Basics (4th curricular component)

        BOM =  Basis of Medicine (1st curricular component)

        CS =   Communication Skills

        CSPCO =  Committee on Student Promotion and Curricular Outcomes

        FACDEV =  Faculty Development

        GHHS = Gold Humanism Honors Society

        ICM =   Introduction to Clinical Medicine (2nd curricular component)

        LCME =  Liaison Committee on Medical Education

        MCQ =  Multiple Choice Question

            M.D.,C.M. =  Doctorem Medicinae et Chirurgiae Magistrum (McGill’s medical degree - since 1862)

            MEAP =  Medical Education Assessment Project (Dartmouth College, New Hampshire)

            MIHI =  McGill International Health Initiative (formerly known as OMAF;

            a volunteer student group)

        MSOP =  Medical Student Objectives Project (an initiative of the AAMC)

        MSPE =  Medical Student Performance Evaluation document (a.k.a Dean’s Letter)

        OSCE =  Objective Structured Clinical Examination

            P-HP =  Physician as Healer and Professional (proposed series of courses & events)

        P-MEX = Physicianship Mini-Evaluation Exercises (an evaluation tool)

        POM =  Practice of Medicine (3rd curricular component)

        PP =   Promotion Period

        SAMA =  Student Association for Medical Aid (a volunteer student group)

        SAQ =  Short Answer Question

            SCTP =  Subcommittee on Courses and Teaching Programs (a subcommittee of APPC)

        SP =   Standardized (or Simulated) Patient 
         

         

        A. Introduction and Historical Context 

        The organization of clinical, particularly hospital-based, education has not changed significantly since the time of Sir William Osler. Osler was instrumental in introducing useful educational methods, such as the emphasis on bedside teaching in the third year clerkships at Johns Hopkins Hospital in 1893. Although this clinical method, as practiced over the past century, has served the profession well, there are many indications that an update is necessary. Among the most important reasons for such a review are: 1) the changing topography of health care delivery i.e. a shift from in-patient to ambulatory care settings; 2) a change in focus from acute illness to chronic diseases & disability; 3) an astonishing proliferation of technology; and 4) numerous factors impacting on the nature of the patient-doctor relationship. With this background, the Association of American Medical Colleges (AAMC) has urged all North American medical schools to review their clinical education programs. This has served as one of the catalysts for the current review 

        The practice of medicine has been described as a science, an art and a profession. Medical schools by virtue of their selection process, curricula, institutional culture and the values they espouse are powerful forces in molding “doctors”. In great measure, they determine how their graduates will ultimately view the world, consider their role as a physician, and practice medicine. In support of the clinical method currently in use, most North American schools have, understandably, placed great emphasis on scientific methodology and the basic physical sciences (e.g. anatomy, biochemistry, physiology, etc). The art that is inherent to the discipline is taught in varying degrees and is often subsumed by the teaching of the “humanities”, biomedical ethics and the social sciences. In recent years, medical educators throughout North America, while thankfully not abrogating their responsibility to the traditional basic and clinical sciences as pillars of medical knowledge, have been placing increasing emphasis on the teaching of “professionalism”. This trend, present at McGill, has been an additional stimulus for curricular review. 

        The definition and nature of professionalism has been a source of some debate. A consensus has developed that it includes three fundamental elements: the organizational aspects of the profession (e.g. autonomous and self-regulating); the nature of the contract between society and doctors (e.g. primacy of patient welfare, social justice, based on trust) and a set of personal attributes (e.g. integrity, altruism). McGill University, through the research of Dr. R. Cruess (formerly Dean of the Faculty of Medicine) and Dr. S. Cruess (formerly Director of Professional Services, Royal Victoria Hospital), has been fortunate to be at the forefront of these developments. They have participated in the development of an International Charter of Professionalism and have been effective advocates for making appropriate modifications to our medical curricula. In collaboration with other faculty members, they created the McGill Working Group on Professionalism. This working group submitted a report, with a blueprint for curricular modifications, to the curriculum committee in April 2003 (appendix 1). 

        Coinciding with the initiatives in “professionalism” another development occurred at McGill. It relates to the concept of healing. Dr. M. Kearney, a visiting professor during 2000-2002, and Dr. B. Mount, a palliative care expert, have emphasized the need for doctors to incorporate healing, as related to but distinct from curing, into the medical mandate. They have successfully introduced teaching modules on healing in the program. They have recruited over a dozen physicians, from a variety of specialties, to help promote the importance of this holistic approach to patient care. Under the auspices of the McGill Working Group on Healing & Health Care they submitted a report, in March 2003, promoting the integration of this concept throughout the program (appendix 2).  

        The two working groups, one on “Professionalism” and the other on “Healing”, in collaboration with the Faculty Development Office and the Centre for Medical Education, have helped define the core of what it means to be a doctor. We have reached a consensus that the doctor must serve two fundamental roles: that of the professional and the healer. We have borrowed the term “physicianship”, from the book entitled “Doctoring” by Dr. Eric Cassell, to refer to these combined roles. Both roles are served simultaneously, and while there is a great deal of overlap in the personal attributes required to fulfill these, they do, nevertheless, have a distinctive cognitive base and different historical backgrounds. Regardless of the focus, (curing, healing, caring, controlling, preventing, treating), it is self-evident that “physicianship” is enacted through the clinical method, in particular, communication skills. Any curricular renewal targeting physicianship must therefore include, as one of its elements, a reappraisal of how communication is taught and how the patient-doctor relationship is defined. 

        We recognize that any major modification to curriculum must be accompanied by a review of student assessment strategies. A preliminary analysis has already been completed by an ad hoc committee on the “evaluation of physicianship”, under the chairmanship of Dr. S. Prichard. It submitted a report in June 2003 (appendix 3). This report was subsequently forwarded, for independent appraisal, to Dr. Louise Arnold, Associate Dean for Medical Education, University of Missouri-Kansas City, School of Medicine. Dr. Arnold has provided very useful and pragmatic advice (appendix 4). Additional recommendations, by members of the McGill Working Group on Professionalism, were presented in January 2004 (appendix 5).   

        This curriculum review process has been catalyzed by a challenge put forth by the AAMC; been propelled forward by various working groups within the Faculty; and been inspired and given an important focus by the need for medical educators to renew and update the clinical method. The Task Force has considered the appropriateness and feasibility of having Physicianship serve as the leitmotif for a reframed curriculum and the clinical method as its modus operandi.  
         
         

            “The true method to teach medicine is the one appropriate to all natural sciences; … train their judgement rather than their memory and inspire them with that noble enthusiasm for the healing art that masters all difficulties”.         Philippe Pinel 
             

            B. Task-Force on M.D.,C.M. Curriculum Renewal 

            Mandate:

            • to review working group reports (Professionalism; Healing; Evaluation of Physicianship) and consider their specific recommendations
            • to review the teaching of the humanities in the program
            • to review all current curricular courses & clerkships in order to determine if they are using opportunities optimally to teach and evaluate “physicianship”.
            • to recommend modifications to course content and teaching methodologies in the domain of “physicianship
            • to recommend new module(s), if necessary, in order to meet the new objectives
            • to identify the facilitators and barriers to implementing specific recommendations.
            • to identify the resources (human, faculty development, financial, equipment, etc.) that will be required for implementation
             
             

            Meeting dates: 

            October 21, 2003

            November 5, 2003

            November 14, 2003 (unit review session)

            November 24, 2003 (unit review session)

            December 3, 2003

            January 19, 2004

            February 19, 2004 (Communications Symposium)

            March 10, 2004 

            The minutes of meetings are available upon request. 
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             

            Task-Force Membership: 
             
             


            Name  
            Dr. Donald Boudreau (Chair) Associate Dean, Medical Education

            Dr. Yvonne Steinert (Ex-officio)

            Associate Dean, Faculty Development;

            Associate Director, Centre for Medical Education

            Ms. Janet Butt (Secretary) Student Records Officer
            Dr. Manuel Borod Internal Medicine
            Dr. James Brawer Basic Science
            Mr. Matthew Cesari Student Representative

            Ms. Mylène Dandavino

            Student Representative

            Dr. Anna Derossis

            Surgery

            Dr. Carolyn Ells

            Bioethics

            Dr. Sharon Johnston

            Resident Representative

            Dr. Marc Laporta

            Psychiatry

            Dr. Stephen Liben

            Pediatrics

            Dr. Wendy MacDonald

            Pediatrics

            Dr. Joyce Pickering

            Internal Medicine

            Dr. Maureen Rappaport

            Family Medicine

            Dr. John Setrakian

            Internal Medicine

            Dr. Charles Scriver

            Pediatrics

            Dr. Simon Young

            Basic Science

             

            Consultants


            Dr. Louise Arnold

            University of Missouri – Kansas City

            Dr. Eric Cassell

            Weill Medical College of  Cornell University

            Dr. Richard Cruess

            Centre for Medical Education, McGill Univ.

            Dr. Sylvia Cruess

            Centre for Medical Education, McGill Univ.

            Dr. Michael Kearney

            University of California, San Diego

            Dr. Balfour Mount

            Integrated Whole Person Care, McGill Univ.
             
             
             
             
             
             
             

                  “Graduates of McGill’s Faculty of Medicine have received an education that emphasizes the very highest standards in the care of the sick person by striving to meet the dual and complementary roles of the physician as professional and of healer”.                                                              S. Liben         
                   
                   

                  C. Rationale for Change 

                  C.1 Pedagogic and institutional imperatives

                  • The lack of integration of ethical, spiritual and economic issues into the curriculum was identified as one of nine weaknesses of the program by the LCME accreditation survey team visit in May 2000. (1)
                  • Current LCME accreditation standards for the « Functions and Structure of a Medical School » require that “behavioural subjects, medical ethics, human values, and cultural beliefs be included in the curriculum” (ED-10; ED-19; ED-21; ED-22; ED-23). (2)
                  • The AAMC has recommended, in the MSOP, that each medical school develop learning objectives concerning the core professional attributes i.e. the physician as altruistic, knowledgeable, skillful and dutiful. (3)
                  • Many innovations in medical education have focused on the traditional first phase of the curriculum while leaving the third and fourth years intact. This is also the case at McGill.  McGill`s clinical rotations have not been subject to substantial change for many decades. The last curricular renewal process resulted in Curriculum ’94. It was and remains very successful and highly appreciated by students and faculty alike. The changes it introduced were primarily in the teaching of basic sciences; the clerkships were not modified. The link period, renamed Introduction to Clinical Medicine, was the object of minimal change. In response to this phenomenon, not unique to McGill, the AAMC has advocated for modifications to clinical education - the clerkships in particular. (4)
                  • The need to place greater emphasis on professionalism has been accepted by many educational institutions including the Royal College of Physicians and Surgeons of Canada, as articulated in the CanMEDS roles. (5)
                  • Student feedback suggests that the program has not been successful in conveying a holistic or integrated whole person approach to health care. As testament to this, less than 40% of graduates from the Class of 2002, when asked to predict the nature of their future clinical practices, anticipated having to “deal with many patients having behavioral and psychosocial issues”. (6)
                  • Recent statistics regarding academic failures or dismissal from the M.D.,C,M. program confirm that breaches in professionalism are important factors in academic delays or failures.
                   

                  C.2 Professional and societal imperatives

                  • Many professional organizations have advocated that the profession renew its commitment to professional values such as social responsibility and advocacy. (7)
                  • The federal government has recommended that the profession, including medical schools, promote social responsiveness. (8)
                  • The public has, in increasing numbers, gravitated away from conventional medicine towards alternative healers and complementary therapies. (9)
                  • There is a widespread belief that medicine has abandoned some of its traditional roles in favor of an interventionist, highly technical, supra-specialized and fragmented approach to health care delivery. Some colleagues question the need for medicine to concern itself for the caring function arguing that this is in the domain of other health care professionals. Others challenge the premise that healing is part of the medical mandate. (10)
                  • Patient complaints and litigation against doctors are often rooted in a perception that the treating physician lacked empathy, did not listen and/or did not treat the patient as a person. (11)
                  • The issue of physician stress and “burn-out” (occasionally manifest as substance abuse and suicide) suggests that our graduates may not be well equipped to deal with the demands placed on individuals when in medical practice. (12)
                  • There are increasing demands that graduates be able to learn and work in interdisciplinary environments. (13)
                   
                   

                  C.3 Opportunities for change

                  • The Dean, Deanery Council and Dean’s office staff all support curricular renewal.
                  • The Faculty is fortunate to have local experts and champions on “Professionalism” and on “Healing in Medicine”. (14, 15)
                  • The faculty is fortunate to have the enthusiastic support of external experts, in particular, Dr. E. Cassell and Dr. M. Kearney
                  • The faculty will soon be equipped with an interdisciplinary surgical/clinical skills centre (hopefully by autumn, 2005). This will provide opportunities for enhanced communication skills training.
                  • The provincial government is expected to allocate additional funds for clinical teachers.
                  • There are opportunities for funding of initiatives aimed at increasing interdisciplinary teaching. Health Canada is expected to announce a call for proposals (in March 2004) to fund initiatives on “interdisciplinary education for collaborative, patient-centered practice” (IECPCP).
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   
                   

                        “The greatest difficulty in life is to make knowledge effective, to convert it into practical wisdom.”      Sir William Osler

                                                            
                   
                   
                   
                   

                  D. Vision and Scope of Change 

                  D.1 Current status

                  The M.D.,C,M, program is currently based on the following key characteristics and principles:

                  Admission and Recruitment

                  • The admissions process emphasizes academic excellence and attempts to assess the following personal characteristics: leadership skills; commitment; reliability and responsibility; ability to communicate and relate; originality and creativity; capacity for growth

                  Model of Graduate

                  • We recruit, and educate, from the perspective that the graduate of the program aspires to become a practicing physician.
                  • We educate with the optic that the student will be “undifferentiated” at the time of graduation (i.e. we do not offer various “streams” within the program).

                  Educational Principles and Educational Methods

                  • We adhere to the premise that the fundamental sciences and scientific methodology are the pillars of medical knowledge.
                  • The program and courses are based on clearly defined objectives.
                  • The first phase of the program is structured so as to favor horizontal and vertical integration of basic and clinical sciences.
                  • We utilize methodologies that promote active learning (e.g. small-group formats) and enhance professionalism (e.g. teach anatomy using cadaver dissection).

                  Program Content

                  • We promote and provide opportunities for students to contribute to the creation of new knowledge.
                  • We promote and provide opportunities for inquiry and reflection on the nature of knowledge, the practice of medicine, the context of practice, medical judgment, and the history of medicine.
                  • We sequence the program as follows: normal structure and function; followed by abnormal structure and function and disease; followed by clinical experience, followed by a period of reflection and review.
                  • The program is sensitive to student needs with respect to the residency matching process and provides appropriate counseling; however, we do not permit major interruptions or disruptions to a student’s educational experience or modify the core elements of the program to facilitate entry into any specific residency program.

                  Locus of Learning

                  • We operate on the assumption that medical education is most effective if the locus of teaching and learning is with the patient. Patient-doctor encounters take place in many venues (including the home, ambulatory settings and the hospital). Furthermore, the goal is to teach with real patients as opposed to Standardized Patients (SPs).

                  Student and Program Evaluation

                  • We utilize a variety of methodologies for student evaluation and aim for an appropriate match of evaluation method to objective.

                  D.2 New vision

                  The program reaffirms its commitment to the guiding principles outlined above.

                  We nevertheless propose the following modifications:  (the changes are in italics) 

                  Admission and Recruitment

                  • The admissions process emphasizes academic excellence and attempts to assess the following personal characteristics: leadership skills; commitment; reliability and responsibility; ability to communicate and relate; originality and creativity; capacity for growth; and altruism. The program values diversity and students with a wide range of educational backgrounds and interests will be encouraged to apply.

                  Model of Graduate

                  • We recruit, and educate, from the perspective that the graduate of the program aspires to become a practicing physician.
                  • We educate with the optic that the student will be “undifferentiated” at the time of graduation (i.e. we do not offer various “streams” within the program).

                  Educational Principles and Educational Methods

                  • We adhere to the premise that the fundamental sciences and scientific methodology are the pillars of medical knowledge.
                  • The program and courses will be based on clearly defined objectives
                  • A defining theme (leitmotif) for the curriculum will be introduced and all rotation-specific objectives (including clerkships) will incorporate the broader program objectives.
                  • The leitmotif will be “The Physician as a Professional & Healer” (also referred to as physicianship). The professional role includes within it the concept of competence; this is tightly linked to scientific knowledge. These unique, yet complementary roles can be described with specific knowledge, skills, attitudes and behaviours. They are listed in the M.D.,C.M. program objectives.
                  • The first phase of the program is structured so as to favor horizontal and vertical integration of basic and clinical sciences.
                  • We utilize methodologies that promote active learning (e.g. small-group formats) and enhance professionalism (e.g. teach anatomy using cadaver dissection).
                  • While we will make use of standardized patients and/or models to teach and evaluate basic clinical skills, primarily for summative purposes, we will continue to prioritize the teaching of these skills and the provision of formative feedback in the context of real patient encounters.
                  • We will use narrative medicine techniques to promote empathy and reflection (16, 17) (see appendix 6).

                  Program Content

                  • We promote and provide opportunities for students to contribute to the creation of new knowledge.
                  • We promote and provide opportunities for inquiry and reflection on the nature of knowledge, the practice of medicine, the context of practice, medical judgment, and the history of medicine.
                  • We sequence the program as follows: normal structure and function; followed by abnormal structure and function and disease; followed by clinical experience, followed by a period of reflection and review.
                  • The cognitive basis of professionalism and healing will be taught explicitly.
                  • A framework of the “clinical method” will be used to teach the skills of the physician as professional and healer.
                  • A key component of the clinical method is patient-physician interactions; the program will teach communication skills using a formal, intentional, systematic and longitudinal approach such as the Bayer-Fetzer model or the Calgary-Cambridge Guide. One of these models may be subject to some modifications in order to be better adapted to local contexts.              
                  • The clinical method includes observation skills; the program will teach observation skills explicitly.
                  • The clinical method includes the performing of a detailed physical examination. There are several motives for teaching the skill of the traditional physical; these include: recognizing the normal; recognizing the abnormal; appreciation of variations among individuals; contributing to the patient-physician relationship.
                  • Another feature of the clinical method is self-reflection; the program will incorporate narrative medicine, portfolios, discussion groups and “immerse and retreat” strategies during clinical rotations (i.e. clinical experience followed by mandatory reflective exercises), in order to promote the development of a self-reflective physician.
                  • We will promote and provide opportunities for students to contribute to community service in an effort to nurture social accountability.
                  • The program is sensitive to student needs with respect to the residency matching process and provides appropriate counseling; however, we do not permit major interruptions or disruptions to a student’s educational experience or modify the core elements of the program to facilitate entry into any specific residency program.

                  Locus of Learning

                  • We operate on the assumption that medical education is most effective if the locus of teaching and learning is with the patient. Patient-doctor encounters take place in many venues (including the home, ambulatory settings and the hospital). Teaching in clinical settings will remain dominant.

                  Student and Program Evaluation

                  • We utilize a variety of methodologies for student evaluation and aim for an appropriate match of evaluation method to objective.
                   
                   
                   
                   
                   
                   
                   

                        We should take care not to make intellect our god; it has, of course, powerful muscles, but no personality.”      Albert Einstein 
                         

                        D.3 Scope of change

                        The overall structure of the curriculum, with the four components, BOM, ICM, POM and BtB, will be preserved. The program will retain most of its current courses. Key features such as the small group program in BOM; departmentally based clerkships; an emphasis on patient contact; hands-on experience and bedside teaching; and traditional methods of teaching (e.g. cadaver dissection) will not change. There will be changes throughout the program although they will be more substantial in certain areas (e.g. the ICM component). 

                        While the current curriculum will be clearly recognizable in the “new”, modifications required to implement the new vision will represent much more than mere “adjustments” or “tinkering”. The new guiding principles will infuse and characterize all courses and program activities. A longitudinal (umbrella) integrated course on “The Physician as Healer and Professional” will be introduced. It will incorporate much of the content related to the clinical method.   

                        There will be a greater degree of centralized oversight of clinical components, new strategies for teaching and new opportunities for role-modeling. 

                        It is important to note that implementation of the changes will not be accomplished “overnight”.  While many important changes will be introduced at the start, other aspects of the change will be progressive, over a number of years, as experience is gained and as the expertise of the faculty is enhanced. Also, the recommendations are not “etched in stone” and modifications should be expected “along the way”. 
                         
                         
                         
                         
                         
                         
                         
                         
                         
                         

                              Physicianship is a role – a set of performances, duties, obligations, entitlements, and limitations connected to a function or status.”  

                                                Eric Cassell 
                                           
                                           
                                           
                                           
                                           
                                           
                                           
                                           

                                          E. Content and Methods of Teaching – Recommendations 

                                          In order to best appreciate the following recommendations, the reader should consult the curriculum schema. The current curriculum structure is presented in appendix 7 and the proposed changes are outlined in a modified schema in appendix 8. 

                                          Changes affecting all four curricular components: 

                                          E.1.  In recognition of the adoption of “physicianship” as the organizing theme of the program, a series of courses entitled “The Physician as Healer and Professional” (PHP) will be incorporated in the curriculum. These five courses will be fully integrated. The clinical method (including communication skills), professionalism, biomedical ethics and healing will be constant threads in the series. The proposed courses, with their primary focus, are:


                                          Course Focus of course*
                                          The Physician as Healer & Professional – A Patient-Physician Relationship and Alliance Building; Professionalism; Ethics; Cultural Competence; Observational Skills
                                          The Physician as Healer & Professional - B Communication Skills; Medical Interview
                                          The Physician as Healer & Professional - C Physical Examination; Logic of Medicine
                                          The Physician as Healer & Professional - D Healing; Ethics; Clinical Epidemiology
                                          The Physician as Healer & Professional - E Communication; ALDO-Québec; Professionalism Reviewed

                                          * This is subject to change and will need in-depth review before implementation.

                                           

                                          There will also be a series of events related to physicianship. These events will be identified as integral to the program of physicianship even though they do not result in university credits, are “elective” in nature (i.e. attendance is generally optional), and for the most part, are “one-day events”. These would include:

                                          P-1: Orientation Day Sessions on Professionalism

                                          P-2: Student Wellness Day

                                          P-3: Commemorative Service for Donors of Bodies

                                          P-4: Dr. Joseph Wener-Donning the Healers Habit (i.e. a White Coat) Ceremony

                                          P-5: Student Extracurricular Projects Presentation Day

                                          P-6: Meetings of Physicianship Discussion groups (with use of portfolio)

                                          P-7: Annual Osler Lecture and Banquet

                                          P-8: Submission of Physicianship Portfolio

                                          P-9: Graduation & Convocation ceremonies 

                                                       

                                                “Neither economic incentives, nor technology, nor administrative control has proved an effective surrogate for the commitment to integrity evoked in the ideal of professionalism.”     W. M. Sullivan 
                                                 
                                                 

                                                E.2.   In recognition of the importance of role-modeling, the professionalization that occurs in the formal and informal curriculum, and in order to teach and promote self-reflection, all students will be assigned to a “physicianship discussion group” at the time of entry into the program. These groups will continue to meet throughout the 4 year program. The students will meet, in groups of 8, with a faculty member, at least 3 times per year, to discuss their personal evolution from “laymanship” to “physicianship” (P-6). Attendance at these meetings will be considered mandatory. The meetings scheduled for third year may be facilitated by excusing the students from any clinical responsibilities on three specific half-days (i.e. recall days). Currently the students are “recalled” for the “Palliative Care day”; this would no longer be necessary in the proposed curriculum.  Responsibilities of the discussion group leaders would include an annual review of a physicianship portfolio and the submission of a “portfolio status report” to the Dean’s office, in time for Dean’s letter submission (see recommendation #3). Students would have the option (but would not be obliged) to use entries in their portfolios as triggers for discussion. The leader might also assume a mentorship role vis-a-vis a particular student or student(s) in the group, although this would be optional.

                                                Note: This recommendation does not apply to the students registered in the Faculty of Dentistry. 
                                                 

                                                E.3.   In recognition of the importance of self-reflection, self-care and self-knowledge, all students will be required to maintain a “physicianship portfolio”. The portfolio will be reviewed yearly with the leader of the physicianship discussion group. It will be used primarily for formative purposes. An example of a portfolio system, tailored to the M.D.,C.M. program, is presented in appendix 9. Given the lack of experience with this strategy at McGill’s Faculty of Medicine and the extent of resources required to institute and maintain such a tool, it is further recommended that the program remain highly flexible with respect to its implementation. It was considered reasonable to embark on a pilot project, with on-going mandatory review, by both faculty and student body. Given the longitudinal nature of the proposal, the goal from the very outset would be to implement this for one entire cohort of students (i.e. a 4 year pilot). However, in the event that significant and un-remediable problems were to arise, the program would be quite willing to abandon this specific aspect of the curriculum. Also, we recommend that it not be implemented unless the resources are adequate to permit the review of portfolios by faculty members. 
                                                 

                                                E.4.    In recognition of the importance of the professional and healer roles of the physician, a longitudinal evaluation system focused on physicianship will be developed. It will be formative and summative. The clinical evaluation forms will be modified to include a section on physicianship (appendix 10). A new section, entitled “Physicianship” will be added to the Medical Student Performance Evaluation (MSPE) (appendix 9). 
                                                 
                                                 
                                                 

                                                E.5.   In recognition of “responsibility to society” as a professional attribute, the faculty will provide support, including logistical and financial, (akin to the student research bursary program), for community-based education projects.  These projects, as with the case of summer/winter research projects, will be offered on a volunteer basis.  They will be given formal faculty endorsement by including a notification on the MSPE. The annual “Student Research Day” will be renamed the “Presentation Day for Student Extracurricular Projects” (P-5).  The community based projects will therefore be given a level of visibility similar to that of research projects. Students having done extra-curricular activities in the third world (e.g. with SAMA, MIHI) could also be invited to make a presentation. The Presentation day would be organized co-jointly by the Associate Dean for Research and the Academic Director of the community-based education projects. There would be no regular classes, small groups or laboratories scheduled on that day, permitting all second year students to attend.

                                                Notes: These community-based education projects do not replace or conflict with the projects that the Dept. of Family Medicine currently requires of students in their clerkship.  Start-up funds for this type of program are available through the Caring for Community program sponsored by the AAMC and the Pfizer Medical Humanities Initiative (www.aamc.org/caringforcommunity) (appendix 11). An additional source of funding may include the Dr. Alice Chan-Yip fund in multi-cultural medicine; it is currently under development. 
                                                 

                                                E.6. In recognition of the fundamental role of the clinical method in defining and supporting the professional and healer roles of the physician, the program will renew its teaching of various elements of the clinical method. The goal will be to develop and disseminate a unique McGill approach to teaching the clinical method. It will use the manuscript, “Teaching the Clinical Method”, prepared for the Faculty by Dr. Eric Cassell, for guidance and inspiration (appendix 12). This is a keystone of curriculum renewal. It will require priority attention.  
                                                 

                                                E.7.  In recognition of the fact that the professional and healing roles are enacted primarily through patient-physician interactions, and in order to comply with accreditation standard ED-19 mandating specific instruction in communication skills (CS), a longitudinal and integrated approach to teaching CS will be developed. The program will rely on a formal, previously validated model such as the Bayer-Fetzer approach or the Calgary-Cambridge Guide (18, 19) (appendix 13). The Bayer-Fetzer approach is particularly attractive because of its ease of use (23 items vs. 71). It is anticipated that modifications to it may be required in order to adapt it to our needs and institutional culture. The responsibility of teaching content in this domain will reside primarily, but not exclusively, in the “Physician as Healer and Professional” courses. We are aware of the potential for CS, learned in the early phases of medical school curricula, to deteriorate by fourth year. Given the powerful effect of clerkship experiences in reinforcing or corroding the effects of intensive CS training, we recommend that:

                                                • the directors of clinical rotations (ICM and POM) be invited very early on to provide their input and suggestions
                                                • each clerkship be required to focus on a specific aspect of the CS model
                                                • each rotation that evaluates clinical skills be required to modify their evaluation form so that it is congruent with the underlying model

                                                The introduction of a communication skills curriculum will likely require an implementation committee; the director and/or manager of the Skills Centre should be invited to sit on this committee. In addition to the consideration of basic skills, this committee should explore the need to teach advanced topics in communications e.g. breaking bad news; communicating with an interpreter; multiculturalism; effective communication when under pressure; etc. Furthermore, it is anticipated that modifications will be required to the McGill case report format and the case-construct template developed for the electronic curriculum.  
                                                 

                                                E.8.  In recognition of the new emphasis to be placed on non-cognitive attributes of candidates to medical school; in order to comply with accreditation standard MS-1; and in response to the recent increase in academic failures and delays (a significant proportion related to issues of professionalism) this Task-Force recommends that:

                                                • additional reviews of cases of academic failures over the past decade be conducted with the aim of identifying any aspects of the selection process that may benefit from revisions (e.g. % allocation to specific cohorts; interviews, etc.)
                                                • the admissions office communicate, to prospective applicants (in printed materials, recruitment events, interviews, etc.) the program’s renewed emphasis on physicianship
                                                • the admissions office and selection process reaffirm the importance of altruism and service to others in prospective candidates and that this can be demonstrated by a variety of means (of which volunteer service in health care institutions is but one example)
                                                • students with non-science backgrounds (e.g. Social Sciences and the Humanities) be encouraged to apply to McGill’s program
                                                 

                                                Note: The committee was informed of reviews done on students who have experienced academic difficulty and that Dr. P. Beck, Associate Dean, Admissions, has already initiated a review of the admissions process. A consulting firm, having previous experience with medical school admissions (HayGroup), has prepared a preliminary report. This report has suggested optimizing the selection process by using a competency model for the interviews. The status of this proposal will be clarified this spring.

                                                Note: The committee was also informed that, due to impending changes in government decree on medical student funded positions in the four Québec schools, there is likely to be significant modifications to the “make-up” of the class (i.e. a significant reduction in both the international and out-of-province cohorts balanced by an increase in the Quebec cohorts; and an important shift in the degree/Med-P ratio with an increased proportion of Med-P candidates). It is noted that diversity of student body was identified as a strength in the 2000 Accreditation survey and that these new provincial decrees have the potential to diminish diversity. 
                                                 

                                                Changes to the orientation to the M.D.,C.M. program: 

                                                E.9.  In recognition of the adoption of physicianship as the organizing theme of the program; given that it includes the professional role, and given the requirement to meet knowledge objectives on the nature of professionalism, orientation day will be redesigned (P-1). There will be a one-day orientation to professionalism; it will discuss professional responsibilities. A conceptual link will be made between professionalism and students will be helped to understand the rationale underpinning the requirement that they register with the Collège des médecins du Québec.  
                                                 

                                                Changes to the BOM component: 

                                                E.10.   In recognition of the potential for the first component of the curriculum to underline and role-model appropriate professional behaviours, of the importance of early experiences in contributing to the enculturation of medical students, and in order to comply with accreditation standard IS-15, all BOM units will be required to incorporate a minimum of one learning experience on some aspect, in addition to competence, of physicianship and to include a few questions on their final exam that test knowledge base of some aspects of professionalism. Although this will be enforced by the Curriculum Committee, the nature of the experience will be negotiated between the Unit Chair and the “Director” and/or body responsible for implementation of the new curriculum (see appendix 14). 
                                                 

                                                E.11. In recognition of the adoption of physicianship as the organizing theme of the program, and in order to comply with accreditation standard ED-19, the longitudinal first year courses currently covering this content, ITP & ITPM, will be reorganized and refocused. It will be given a new name, the “Physician as Healer and Professional – A”.

                                                The course may include the introductory elements of teaching communications skills; the nature of the patient-physician relationship, including alliance building; observational skills; medical ethics; history of medicine; knowledge objectives related to the professional & healer roles of the doctor and a few basic features of the physical examination. Use will be made of videotaped encounters with SPs.  
                                                 
                                                 
                                                 
                                                 

                                                “One must constantly ask oneself, ‘Whom do I serve’? With this uppermost in one’s mind, physcianship will be nurtured.”   C. Scriver 
                                                 
                                                 
                                                 
                                                 
                                                 

                                          Changes to the ICM component:

                                          E.12.  In order to comply with accreditation standards ED28, ED-29, to teach the clinical method effectively; to make efficient use of newer teaching venues, including the Skills Centre; and to permit the offering of a longitudinal experience in physicianship, ICM will need to be reorganized.

                                          One possible model would be to create three courses:

                                          • an introductory course, called The “Physician as Healer and Professional – C”. It would focus on two aspects of the clinical method: the physical examination (including the mental status and neurological) and the logic of medicine. It would cover much of the content previously covered in ICS, Evidence Based Medicine and elements of the Clinical Process modules of IHP (offered by Dr. Setrakian). There would be additional emphasis on the nature of knowledge & uncertainty.
                                          • a 10-week block, with the Department of Medicine as the “proposing” department. It would focus on Internal Medicine but also offer some content in oncology and pediatrics. It would include a longitudinal Family Medicine clinic experience (1/2 day per week). Should we call it: “ICM – Doctorem Medicinae”?
                                          • a 10-week block with the Departments of Surgery and Anesthesia as the “proposing” departments. It would focus on Surgery, surgical skills and peri-operative care. It would offer some content in Radiology, Radiation Oncology and Obstetrics & Gynecology. It would include a longitudinal experience in Emergency Medicine (10 ER shifts). Should we call it: “ICM – Chirurgiae Magistratum”?

                                          Note: The Undergraduate Medical Education Committee, Dept. of Medicine, has given its qualified support for this proposed structure. 

                                          E.13. In order to facilitate integration of basic and clinical science and to deliver an appropriately sequenced approach to the clinical method, a limited number of key and/or representative aspects of physical examination (currently covered in the ICS module) will be repositioned earlier in the curriculum. For example, surface anatomy, use of the stethoscope and reflex hammer can be taught in the revised Unit 9A/B, at an appropriate time (stethoscope use coinciding with Unit 2 and reflex hammer use coinciding with Unit 6). While some observers are questioning the appropriateness of continuing to teach the traditional detailed physical examination (20) we are of the opinion that this is important because: doctors must continuously be exposed to the normal* and its variations in order to be better at identifying the abnormal; it represents a unique and appropriate opportunity for the doctor to connect tangibly with the patient; and it involves observation, a fundamental skill (to be covered in year 1).  The ICS course will be retired; its content will be folded into “Physician as Healer and Professional – C”, offered at the beginning of ICM. It is vital for students to: consolidate skills learned earlier; integrate portions of the physical examination learned earlier into a coordinated “complete” physical; apply it to an actual patient; and record the findings in the prescribed format. It is anticipated that increasing use will be made of Standardized Patients.

                                          * There is logic in repositioning  a few basic elements of the physical examination to the phase of the curriculum where the focus is on “the normal”. 
                                           

                                          E.14. In order to avoid unnecessary duplication and confusion, the course currently referred to as “Professional Skills” (includes ICS, Medical Ethics & Health Law, BCLS, Evidence-Based Medicine) will cease to exist. The ICS will be “re-packaged” as per # 12. The BCLS will continue to exist as a stand-alone module, offered in the early part of ICM. Medical Ethics & Health Law will be integrated throughout the “Physician as Healer and Professional” courses. The Evidence Based Medicine (EBM) course will also be included in “The Physician as Healer & Professional – C”.  EBM was previously called “Critical Appraisal and Informed Medical Practice”; it will revert to its original title.  
                                           

                                          E.15.  In recognition of the requirement to ensure that students have developed basic competencies in the Clinical Method, to prepare our students maximally for the MCC-Part 2 and the USMLE Step 2 Clinical Skills exam, and to comply fully with accreditation standard ED-27, the program will introduce a skills-based, ICM exit examination. It will include encounters with SPs. All disciplines having input into ICM will be required to contribute to this exit examination. It will not replace the end-of-unit ICM exams. The ICM exit exam will be a requirement for promotion into clerkship. 
                                           

                                          Changes in the POM component: 

                                          E.16.  In an effort to emphasize physicianship at a key transition point (i.e. start of clerkships), and given the opportunities provided by the rearrangements in ICM, and in order to better prepare our students for patient care responsibilities, a fourth course in the “Physician as Healer and Professional” series will be developed and introduced at the start of clerkships. It will focus on 1) the healing role of the doctor, by using a conceptual framework for “whole patient care” and 2) the use of technology (e.g. modern imaging techniques) in clinical decision making. The following issues may be considered: the doctor and the patient as individuals (persons); boundary issues; how to deal with the situation of a patient who has just died; creating a healing space; self-care (“Physician heal thyself”); the nature of therapy; a few selected topics in ethics and medical education (e.g. being left alone, confidentiality, medical error); palliative care issues; team-work & the nature of other health care professionals. Students will be introduced to parallel charting. It is expected that the Dept. of Psychiatry and Dept. of Epidemiology and Biostatistics will make important contributions. There may be opportunities for interdisciplinary teaching.

                                          (Note: students will also take the ACLS module during this course). 
                                           

                                          E.17.    In order to facilitate peer (student-student) teaching and collaboration, and in response to the advice of clerkship directors, the assignment of students to their clerkships sequences will be done by random selection. 
                                           

                                                    “Where is the wisdom we have lost in knowledge?

                                                    Where is the knowledge we have lost in information?”   T.S. Elliot

                                          E.18.   In order to integrate physicianship issues throughout all units in the curriculum, a matrix (i.e. educational blueprint) will be developed for the entire program. Consultations with unit chairs, sponsoring departments and the curriculum committee will be necessary (see Appendix 14 for a draft, incomplete, template) 
                                           

                                          Changes in Back the Basics component: 

                                          E.19.   In deference to the unifying theme of “physicianship”, the Communication Plus course will be renamed: The “Physician as Healer and Professional– E”. It will continue to focus on advanced issues in communication and medical ethics. It will also provide an opportunity, prior to graduation, to review key concepts  in professionalism including: the social contract and the student’s future role; the general organization of health care, medicine and hospitals; and conflicts of interest that can arise in practice, research and personal life. Students would be invited to consider their future roles as professionals and healers in the context of the discipline to which they will have just been matched.

                                            

                                          Other changes to curriculum structure and management: 

                                          E.20.    In view of the long-standing Faculty tradition of delegating responsibility for longitudinal assessment of students’ academic performance (including personal & professional conduct) to the student promotion committee; in view of a long track record of rigor, yet fairness; in view of an accreditation standard (MS-36) that permits students to review and challenge their records; and in view of institutional requirements that guarantee student evaluations “free of bias”, the administrative ramifications of the new physicianship evaluation system will need to be considered in detail. For example, the tradition of avoiding “forward feeding” will be a particularly important issue for those faculty members participating in the longitudinal, four-year, physicianship discussion groups.  
                                           

                                          E.21.   As a consequence of changes to ICM and POM, the definitions and timing of the Promotion Periods (PP) will need to be modified as follows:  


                                            Current Proposed
                                            Units included Start & end dates Units included Start & end dates
                                          PP I BOM 1-6; ITP Aug - June BOM 1-6; PHP-A Aug - June
                                          PP II BOM 7,8; ITPM Sept- Dec BOM 7,8; PHP-B Sept - Dec
                                          PP III ICM* Jan - Sept ICM (includes PHP-C) Jan - June
                                          PP IV POM Sept- Dec POM (includes PHP-D) Aug - Dec
                                          PP V BtB Jan - May BtB (includes PHP-E) Jan - May

                                          * Note: ICM currently finishes in Sept of 3rd year; in the new curriculum, it would finish in June of 2nd year. The current ICM elective is therefore moved to the POM component. 
                                           

                                          E. 22. In recognition of the importance of physicianship throughout the program, the Molson Software Development team will be asked to include “physicianship” as they develop the electronic (web-based) clinical case construct. 
                                           
                                           

                                          Parallel recommendation (not related to the physicianship program)
                                           

                                          Although the following recommendation is not directly linked to physicianship, if it were to be adopted, it would be appropriate and less disruptive to introduce at the same time as the other curricular modifications. 

                                            E.23. Given the provincial government’s stated goals of ensuring access to health care

                                            in rural settings; the introduction of incentives (e.g. funds to pay for housing and travel);

                                            the introduction of penalties (e.g. linking the number of allowable residency slots  to

                                            the status of rural medicine in the undergraduate program); and given mounting

                                            evidence that training in rural sites promotes recruitment and retention at these sites,

                                            consideration should be given to introducing a mandatory rural rotation in Family

                                            Medicine.  This should be a minimum of 3 weeks in duration. It is preferable that the

                                            the students be in their final year of training. The clerkship year is already “full” and

                                            to modify it would prove extremely difficult. The number of elective rotations is already

                                            at a minimum; a one month elective was cancelled several years ago in order to permit

                                            the introduction of  a clerkship in Geriatric Medicine. The Back to Basics component

                                            may provide opportunities. Consideration should be given to modifying its structure in

                                            order to accommodate a rural rotation. Possible solutions might include: decreasing the

                                            amount of time devoted to molecular biology (from 2 to 1 week); decreasing the amount

                                            of time devoted to the seminar option in the humanities (from 4 to 3 weeks); reorganizing

                                            Medicine & Society; retiring the “Ambulatory Medicine” course.

                                            Note: the Department of Family Medicine has been consulted on this issue. Their

                                            preliminary response is supportive. There would, however, be important hurdles. It is

                                            unlikely that we could recruit sufficient numbers of rural sites to accommodate up to 160

                                            students at any one time! Back to Basics would have to be reorganized in order to permit

                                            several different sequences (preferably four) so that only 1/4 of the class (i.e. 40 students)

                                            at a time would require placement during the period January to April of fourth year.  
                                             
                                             
                                             
                                             
                                             
                                             

                                                    "It is much more important to know what kind of patient has a disease

                                                    than to know what kind of disease a patient has".

                                                            Caleb Parry, Physician to Coleridge. 
                                                       
                                                       

                                                      Summary


                                                      specific recommendations - curriculum content on physicianship:  
                                                      develop a series of five courses on the “Physician as Healer & Professional” (PHP) E.1
                                                      introduce “Physicianship Discussion Groups” for students, in all four years E.2
                                                      introduce “Physicianship Portfolios” E.3
                                                      develop a longitudinal assessment of student competence in “physicianship” E.4
                                                      develop Community based education projects (akin to research bursary program) E.5
                                                      renew teaching of the “Clinical Method” & develop a unique McGill approach E.6
                                                      adopt a formal and explicit approach to the teaching of communication skills E.7
                                                      review candidate recruitment and admissions in light of curricular modifications E.8
                                                      modify program orientation content E.9
                                                      mandate introduction of “physicianship” content in each of BOM units E.10
                                                      retire ITP/ITPM courses; reformat as PHP-A and PHP-B E.11
                                                      restructure ICM component E.12
                                                      teach aspects of physical examination earlier; retire ICS and reformat as PHP-C E.13
                                                      restructure Professional Skills unit; retire Medical Ethics & Health Law E.14
                                                      introduce a skills-based ICM exit examination; it should include an OSCE E.15
                                                      develop a new course called PHP-D (a reframed “Introduction to POM) E.16
                                                      assign students to clerkship sequences on a random basis E.17
                                                      develop an educational blueprint for program E.18
                                                      retire “Communications Plus”; rename it PHP-E E.19
                                                      review new promotion regulations and obtain legal input E.20
                                                      modify definitions and timing of Promotion Periods E.21
                                                      modify the clinical case construct used by the electronic curriculum E.22
                                                      a parallel recommendation:  
                                                      introduce a mandatory rural rotation in Family Medicine E.23
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       

                                                          “The most important problem for the future of professionalism is neither economic nor structural but cultural and ideological. The most important problem is its soul”           E. Freidson 
                                                           
                                                           
                                                           
                                                           
                                                           
                                                           
                                                           

                                                          F.         Student Assessment on Physicianship: General Recommendations 

                                                          F.1 Focus:

                                                            It will rest on the underlying principle that “physicianship” is a matter of an “academic” - as opposed to “non-academic” nature.

                                                            It will focus on behaviours - but not to the exclusion of knowledge (e.g. cognitive basis of professionalism), skills (e.g. communication) or attitudes.

                                                            It will aim to identify acceptable and unacceptable performance levels – but not to the exclusion of documenting exemplary behaviours or performances. 

                                                          F.2 Purposes:

                                                            It will have formative (i.e. feedback for primary prevention and continuous self-improvement) and summative purposes.  

                                                            F.3 Format:

                                                                  It will be unit-specific (i.e. an integral part of each course or clerkship) as well as

                                                              longitudinal & cumulative. The longitudinal evaluation will not be a course. All courses, units and clerkships will contribute to the cumulative evaluation. The longitudinal evaluation will be reviewed at the end of each promotion period; it will be a promotion criterion. 

                                                              F.4 Potential Consequences for Student Arising from the Longitudinal Evaluation:

                                                              1. Impact on Promotion and Graduation - significant breaches in physicianship may, when specified conditions are met, result in academic delay or dismissal
                                                              2. Impact on Residency Application - since official notification will be made on the Dean’s Letter, theoretically there could be negative or positive repercussions.
                                                              3. Impact on Prize and Award Decisions - the longitudinal evaluation will be used by the CSPCO and contribute to the decision making process. It may also be a factor considered in the selection process for membership in AOA or GHHS.
                                                               

                                                              F.5 Underlying Evaluation Principles and Strategies:

                                                              1. A variety of evaluation methods will be used, with the method appropriate to the objective. Knowledge will ordinarily be assessed using written examinations (e.g. MCQs, SAQs, OSCE post-encounter probes); skills will ordinarily be assessed using OSCEs, self-assessments using SPs or clinical supervisor-generated evaluations; behaviours will ordinarily be assessed using supervisor-generated evaluations, critical incident reports, and (once validated) the P-MEX.
                                                              2. The principle of independent assessments (i.e. no “forward-feeding” from one course or supervisor to another) will be respected.
                                                              3. Principles of natural justice will be followed in any adjudication proceedings.
                                                               

                                                              F.6 Institutional Jurisdiction:

                                                                The Committee on Student Promotion and Curricular Outcomes (CSPCO) will continue to exercise final authority, subject only to appeal, on all aspects of student academic progress, including “physicianship”. 

                                                                G. Student Assessment on Physicianship: Specific Recommendations 

                                                                  G.1 The Director of the Physicianship program will maintain a longitudinal evaluation file on physicianship for each student in the program. (It is anticipated that the dossier will be kept in an electronic format). At a minimum, each file will be updated upon completion of each Promotion Period. An interim copy of the physicianship longitudinal evaluation will be submitted by the director to the Associate Dean, Medical Education & Student Affairs, at the end of each Promotion Period (and on an ad hoc basis should the need arise). Students will have access to this file as is currently the case with other elements of their academic dossier. 

                                                                    G.2 The Faculty will create a list of “critical events”.

                                                                    Critical events must be reported as soon as possible to the appropriate University or Faculty officers since they require immediate attention.   Such events involve unethical, unprofessional, negligent (i.e. medical malpractice) and/or criminal conduct; they have the potential to cause major harm or damage to patients, colleagues, teachers, program, school, faculty, university or profession. Without in any way limiting the generality of the above definition, examples of reported incidents that constitute a “critical event” are provided in the list below. This list is modeled on one developed by the University of Toronto. It should be noted that it is not all-inclusive and that the items are not listed in any order of severity or importance: 


                                                                      A report on an incident involving:
                                                                      a violation of the criminal code
                                                                      unprofessional conduct involving a patient (e.g. physical or verbal abuse)
                                                                      sexual impropriety with a patient
                                                                      an egregious violation of collegiality among members of health care team
                                                                      falsification of a medical record, the altering of a prescription, or the issuing of a false certificate
                                                                      misrepresentation of one’s qualifications
                                                                      participation in a conflict of interest situation
                                                                      the dating of a patient
                                                                      the failure to be available while on call
                                                                      a breach of confidentiality
                                                                      the participation in patient care while being under the influence of alcohol or drugs
                                                                      theft, damage, destruction of hospital property
                                                                      plagiarism (as per article 15, Handbook of Student Rights & Responsibilities)
                                                                      cheating (as per article 16, Handbook….)
                                                                      theft, damage, destruction of university property  (as per article 6, Handbook….)

                                                                                        Ref. (21) 
                                                                                         
                                                                                         

                                                                                          G.3a) Students who do not complete the registration requirements of the Collège des médecins du Québec by the stated deadline are notified in writing by the Collège with a copy to the Dean. A copy of this letter will be forwarded to the Director of the Physicianship Program and will be included in the longitudinal evaluation. 

                                                                                          G.3b) Students who do not complete the immunization requirements on time are “flagged” by Student Health Services and the UGME office is notified. An officer of the Dean’s office then contacts the student in writing. A copy of this letter will be forwarded to the Director of the Physicianship Program and will be included in the longitudinal evaluation. 

                                                                                          G.4 BOM and Back to Basics units will be asked to monitor unprofessional behaviours. The small group evaluation form currently in use by BOM units will be modified in order to include physicianship items. At a minimum, a column will be added to permit the documentation of late arrivals to small group session and space will be provided for narrative comments. The Department of Anatomy & Cell Biology will also be contacted and their input will be solicited with respect to creating or modifying the evaluation form so as to take into account the context of the laboratory settings (e.g. anatomy dissection lab) 

                                                                                          G.5 All BOM units will be required to evaluate some aspect of physicianship, to record this separately and to submit this grade (or narrative comments) to the Director of the Physicianship Program.  These will contribute to the final evaluation of the unit as well as to the longitudinal assessment.  A unit may choose to focus on the knowledge base and use standard test strategies such as MCQ’s or SAQ’s.   

                                                                                          G.6 The program will standardize the student evaluation forms used in ICM units. 

                                                                                          G.7 The form used to evaluate and document physicianship behaviours will be fully integrated in the forms used in ICM and POM (i.e. there will be one form only). 

                                                                                            G.8 The ICM exit exam (as per recommendation E.15) will include items on physicianship. Strategies to accomplish this include: incorporating communication skills tasks on OSCE stations; using post-encounter probes that assess understanding of professional responsibilities; having one or more OSCE stations on morality/ethics topics, etc. 

                                                                                            G.9 Any objective examination used in a clinical rotation (e.g. written examination or OSCE) will include the evaluation of selected aspects of physicianship (knowledge, skills and/or behaviours).  

                                                                                              G.10 Students must attain the expected standard on physicianship behaviours in order to be granted a passing grade on a clinical rotation. 

                                                                                              G.11 The Dean’s letter (MSPE document) will be updated once each student has completed the four year program. Any student who has experienced academic difficulties, in any domain including physicianship, during the interval between release of the Dean’s letter (i.e. Oct. of year 4) and graduation, will be notified that an updated Dean’s letter will be forwarded to the residency program to which they have matched. 

                                                                                              G.12 As prerequisites to the implementation of the new evaluation forms regarding physicianship, the Faculty should solicit the input of the education coordinators who will eventually be responsible for completing these forms. Consultation of external experts and the incorporation of a research aspect (e.g. psychometric testing) should also be considered. 
                                                                                               
                                                                                               
                                                                                               
                                                                                               
                                                                                               

                                                                                                      “It goes without saying that no man can teach successfully who is not at the same time a student”           Sir William Osler 
                                                                                                       
                                                                                                       
                                                                                                       
                                                                                                       
                                                                                                       

                                                                                                      H.         Implications of Curricular Renewal on the Office of Faculty Development 

                                                                                                      Faculty Development is critical to the design and implementation of a renewed curriculum. The proposed revisions to the curriculum, even if they enjoy broad-based support and endorsement by the academic community, will require a significant and sustained faculty development program. It is anticipated that the implementation of the key recommendations outlined in this report will, in the first 2 years, be heavily focused on preparing and motivating the faculty. Furthermore, many aspects of the recommendations will need further refinement. For example, guidelines and specific content of the physicianship portfolio has not yet been finalized. The communication skills approaches will need to be developed to an operational level and disseminated; this is considered a priority. The possible contributions of the Skills Center to the teaching of the clinical method will need a detailed analysis. It is anticipated that, as these are addressed, the office of Faculty Development will be a key partner with the Director of the Physicianship program.   

                                                                                                      Faculty development in the area of “physicianship” faces a number of unique challenges:

                                                                                                      • Teachers require “explicit” rather than “implicit” knowledge of the roles of the physician as healer and professional.
                                                                                                      • Teachers must possess, demonstrate and be able to teach physicianship.
                                                                                                      • Teachers may already believe they are skilled as healers and professionals, and that teaching this content (knowledge, attitude and skills) is intuitive.
                                                                                                      • Physicianship must be evaluated.
                                                                                                      • Physicianship must be valued by the organization/culture.

                                                                                                       

                                                                                                      Moreover, we will need to address these challenges at different levels. At an individual level we will need to build motivation for learning; overcome resistance; and make the implicit, explicit.  At a program level we will need programs that focus on content and teaching methods. Innovative FACDEV methods and strategies will need to be developed. At a systems level we will need to promote “buy in”; address the organizational climate and culture; identify opportunities for teaching and learning; determine the need for specialty-specific training; train the trainers and facilitate dissemination. 
                                                                                                       
                                                                                                       
                                                                                                       
                                                                                                       

                                                                                                      With regard to specific faculty development methods, the following should be considered:

                                                                                                      • workshops or seminars (both site/discipline specific and centrally based)
                                                                                                      • short courses
                                                                                                      • one-on-one consultations (e.g. physicianship “detailing”)
                                                                                                      • role modeling and mentorship
                                                                                                      • peer coaching
                                                                                                      • on-line learning
                                                                                                      • self-directed initiatives
                                                                                                      • faculty retreats and/or “think tanks”
                                                                                                       

                                                                                                      A “distributed model” of Faculty Development is likely to be the most effective strategy for sustaining this revised curriculum. 

                                                                                                      The following curricular changes will require Faculty Development input, support and involvement:

                                                                                                      • at an individual/departmental level:

                                                                                                          - teaching of physicianship – content and methods. This includes role modeling, preparing the leaders of the physicianship discussion groups, teaching with portfolios, teaching language & narrative competence, teaching an explicit approach to communication skills, integration of physicianship in clinical teaching, etc.

                                                                                                          - evaluating physicianship and its components

                                                                                                          - preparing a core group of faculty developers in this domain in order to implement a distributed model

                                                                                                      • at a program level:

                                                                                                          providing educational consultations to individuals/committees responsible for the “Physician as Healer & Professional” courses; assisting the clerkships with deployment of their objectives in physicianship teaching and evaluation; interfacing with the McGill University Skills Centre; promoting the use of on-line learning; etc.

                                                                                                      • at a systems level:

                                                                                                          collaborating in initiatives aimed at promoting and supporting the educational mission e.g. faculty orientation and mentoring, support for research in medical education, etc.

                                                                                                       

                                                                                                      I.         Curriculum Monitoring and Program Evaluation 

                                                                                                      The Task Force considers program evaluation to be of utmost importance. It recommends strongly that the Faculty provide sufficient financial support to track program effectiveness.  

                                                                                                      Strategies for monitoring outcomes can include the following:

                                                                                                      • The MEAP project, supported by the Center for Educational Outcomes, C. Everett Koop Institute, Dartmouth College, will permit the monitoring of the education process, with respect to the evolution of attitudes and values.
                                                                                                      • Ingram & Company will assist by identifying the student’s perspective i.e. the understanding of expectations, attitudes, perceptions, motivations and feelings about the curriculum, educational experience and physicianship. They will do so via six focus groups: two with students in mid-program (Class of 2006), two with graduating students (Class of 2004) and two with incoming students (Class of 2008). They will then make recommendations on metrics to measure impact of curricular change. This same company will also develop an understanding of the current curriculum, educational experience and physicianship from the point of view of educators. They will do so via interviews with a minimum of 10 clinical teachers in the faculty.  The cost of identifying the learner and teacher perspectives has already been covered with a grant from the Max Bell foundation. This work will be accomplished in May- August, 2004.  

                                                                                                                Ref: Proposal by Ingram & Company, March 12, 2004  

                                                                                                          • Knowledge of the patient perspective (the patient experience) is also considered important. The program will benefit from gaining an understanding of the current experience of patients receiving care at McGill affiliated hospitals and by McGill trained students. We also need to know the “ideal” patient experience - from their point of view. This will help to establish “McGill-ness” i.e. the set of qualities and values that permeate the patient experience and medical education. Funds to carry out this component of the Ingram & Company proposal have not yet been secured. It is hoped that each of the McGill affiliated hospitals may contribute to this study. Robust knowledge of student, teacher and patient perspectives will help to establish appropriate benchmarks, measure change and create feedback loops.     Ref: Proposal by Ingram & Company, March 12, 2004
                                                                                                          • The Centre for Medical Education will participate in designing impact studies. 
                                                                                                          • The Skills Center will include a research component - focused on “best-practice”.  
                                                                                                           
                                                                                                           

                                                                                                                A measure of success of the new curriculum: if its graduates never once, during their professional lives, state to a patient, “There is nothing more I can do for you”.          D. Boudreau 

                                                                                                                J. Resources Required for Implementation

                                                                                                                J.1 Director of “M.D.,C.M. Physicianship Program”:

                                                                                                                 

                                                                                                                The Director is appointed by the Dean, in consultation with the Associate Dean, Medical Education. The term of appointment would be the “standard” 3 years, renewable. This individual would report to the Associate Dean, Medical Education. The Dean’s office staff would need reorganization in order to better reflect changes to the curriculum. A high level managerial staff (e.g. M-2) would be required along with significant clerical support. As an example, the current education coordinator for ITP/ITPM/Medicine & Society, might theoretically assume managerial responsibilities for all aspects of the “physicianship program”. She would need a minimum of one clerical support staff.  

                                                                                                                Responsibilities:  The director would oversee the entire physicianship program. Specific duties would include:

                                                                                                                • organizes the program orientation session on professionalism
                                                                                                                • chairs the coordinating committee for the PHP-A,B,C,D,E courses
                                                                                                                • orients the students to the “Physicianship Portfolio”, the “Physicianship discussion groups”, the Code of Conduct, the Physicianship program and evaluation system
                                                                                                                • organizes the White Coat ceremony
                                                                                                                • orients the members of the “Physicianship Interest Group” to their responsibilities
                                                                                                                • coordinates the collection of the “Physicianship Portfolio” status report and submits to Associate Dean, Medical Education
                                                                                                                • assists the Unit Chairs in planning and delivering the physicianship related activities within their units
                                                                                                                • assists unit chairs and clerkship directors in developing physicianship related items for in-unit exams and the ICM- exit exam
                                                                                                                • assists Associate Dean in any curricular outcome monitoring and/or research initiatives related to physicianship
                                                                                                                • assists the Dean and Faculty in fund-raising and PR initiatives related to physicianship
                                                                                                                 

                                                                                                                Costs:

                                                                                                                • remuneration for director; this would require approximately $40,000
                                                                                                                • additional clerical support; this would require approximately $35,000
                                                                                                                 
                                                                                                                Total cost:

                                                                                                                approx.  $75,000 per annum

                                                                                                                 
                                                                                                                 
                                                                                                                 
                                                                                                                 
                                                                                                                 
                                                                                                                 
                                                                                                                 

                                                                                                                J-2     McGill University, Faculty of Medicine, Physicianship Interest Group: 

                                                                                                                    Definition:   a group of faculty members, (full-time or part-time clinicians), who participate in the physicianship program of the undergraduate medical curriculum 

                                                                                                                    Recruitment:  It is expected that a pool of approx. 80-100 members will be needed.

                                                                                                                                The members would be appointed by a Dean’s committee.

                                                                                                                        The appointment would ordinarily be for 4 years, renewable. There is also the expectation that the member will participate in orientation sessions and mandatory faculty development activities during the year prior to commencement.  

                                                                                                                        Responsibilities of members: There would be three levels of participation: A, B, C: 


                                                                                                                        Tasks A B C
                                                                                                                        attendance at an orientation session, at the annual “de-briefing” session, and at selected Faculty Development workshops X X X
                                                                                                                        lead a physicianship  discussion group (3 meetings per yr) X X X
                                                                                                                        review student’s physicianship portfolio annually and

                                                                                                                        submit the portfolio status report in student’s 3rd year

                                                                                                                        X X X
                                                                                                                        attend the Student Project Presentation Day and/or

                                                                                                                        White Coat Ceremony

                                                                                                                        X X X
                                                                                                                        participate in at least two small group sessions (per year) of the physicianship courses X X X
                                                                                                                        act as group leaders in the ITP & ITPM small group program    X X
                                                                                                                        participate as an “ICS” instructor     X
                                                                                                                         

                                                                                                                        Benefits for interest group members: 

                                                                                                                        • a stipend (level A =  $2,000/yr; level B = $4,000/yr;  level C = $6,000/yr)
                                                                                                                        • belong to a group of colleagues with similar interests
                                                                                                                        • CME credits;  entry in teaching dossier
                                                                                                                        • opportunity to learn about the undergraduate medical program (philosophy, structure, education methods, etc.) and to meet medical students in an informal environment
                                                                                                                         
                                                                                                                        Total cost (for level A participation)

                                                                                                                        approx. $40,000 (yr 1); $80,000 (yr 2); $120,000 (yr. 3); $160,000 (yr.4)

                                                                                                                        Note: there will be increased costs related to ITP/ITPM small groups and ICS instructors as the amounts listed above for levels B and C represent new expenditures of approx. $24,000 per annum.

                                                                                                                        Note: there would likely be additional costs related to supporting discussion groups i.e. a modest “discretionary fund” to help defray incidental costs

                                                                                                                         
                                                                                                                         
                                                                                                                         
                                                                                                                         

                                                                                                                        J.3 Academic Coordinator of Student Community Projects: 

                                                                                                                        This individual, a faculty member, would oversee the (elective/extra-curricular) student community projects.  

                                                                                                                        Responsibilities:

                                                                                                                        • organize an information session for students
                                                                                                                        • liaise with community organizations
                                                                                                                        • assist students in developing appropriate and feasible projects
                                                                                                                        • receive & review application for student bursaries; select recipients
                                                                                                                        • ensure that there has been review of project with the community organization’s leadership and that the “deliverables” were indeed delivered
                                                                                                                        • assist the Associate Dean, Research in organizing the annual Student Projects Presentation Day
                                                                                                                        • assist the Dean and Development Officers in fund raising for these bursaries
                                                                                                                        • liaise with any external funding agency (e.g. Pfizer Medical Humanities Initiative)

                                                                                                                        Costs:

                                                                                                                        • coordinator’s stipend (approx. $5,000 per annum)
                                                                                                                        • student bursaries (approx. $12,000 per annum – as a minimum)
                                                                                                                         
                                                                                                                        Total cost:

                                                                                                                        approx.  $17,000 (including student bursaries)

                                                                                                                         

                                                                                                                        J.4 Physical Resources:

                                                                                                                        • a “Physicianship Interest Group” lounge or meeting area (i.e. a “commons”), preferably at the McIntyre, where members could meet as a group or meet with students. This lounge area might house a cabinet containing reading materials related to physicianship and a computer 
                                                                                                                        • office for the Director of Physicianship Program (preferably near the UGME area)
                                                                                                                        • office space for extra clerical staff to support the Physicianship Program
                                                                                                                        • office space (shared) for physicianship core faculty development trainers
                                                                                                                        • office space for research assistant(s)
                                                                                                                        • office materials and computer hardware and software for Director and staff
                                                                                                                        • Web-based programs for transmission of portfolio status report and physicianship evaluation
                                                                                                                        • audiovisual equipment (as yet undefined) in order to teach communication skills
                                                                                                                         
                                                                                                                        Total cost of physical resources:

                                                                                                                        Office equipment itself will likely cost a minimum of $50,000. This excludes physical plant alterations and the cost of maintaining the Skills Centre.

                                                                                                                         
                                                                                                                         
                                                                                                                         

                                                                                                                        J.5 Curriculum Monitoring: 

                                                                                                                        The MEAP project incurs minimal expenditures (approx. $2,000 per year). 

                                                                                                                        Ingram & Company, a firm with international expertise in identifying the experience that a complex, service oriented organization delivers to its “customers”, has presented a proposal that will identify appropriate benchmarks and curriculum “metrics”. The proposal has three phases:

                                                                                                                        • phase 1: understanding of the learner and teacher perspectives
                                                                                                                        • phase 2: understanding the patient perspective and “ideal” patient experience
                                                                                                                        • phase 3: establishing of performance benchmarks over the 5 year period of implementation

                                                                                                                        Note: phase 1 has already been funded by a grant from the Max Bell foundation. The funding of phase 2 would require an additional $150,000. Phase 3 would cost approximately $100,000 per year, ideally for 4 years. 

                                                                                                                        The costs related to on-going program evaluation will be substantial. It is anticipated that a significant degree of support can be obtained through research grants. Nevertheless, in the ideal setting, the program director should have access to a psychometrician; this would likely cost an additional $30,000-$40,000 per year.  
                                                                                                                         

                                                                                                                        J.6 Faculty Development: 

                                                                                                                        Given the scope of the change that is envisaged, as well as the need for innovative faculty development strategies, it is considered unlikely that the current FacDev office would be able to meet the needs without significant additional resources and/or major disruption in the programs it currently offers. It is clear that physicianship will require a faculty development “champion” as well as a dedicated team of faculty developers. The costs associated with this will be substantial, particularly during the first two years. A preliminary analysis of the additional resources that will be required is summarized in the following table: 


                                                                                                                        Item Estimated cost
                                                                                                                        a “core group” of physicianship Facdev trainers $10,000 per year X 6 = $60,000
                                                                                                                        stipends for “peer coaches” $30,000 per year
                                                                                                                        clerical support for this initiative $30,000 per year
                                                                                                                        additional financial support for the Associate Dean and “a physicianship core group” director $20,000 per year
                                                                                                                        costs attributable to specific Facdev workshops, courses, seminars, consultations, etc. $20,000 per year
                                                                                                                         
                                                                                                                        Total cost:

                                                                                                                        approx. $160,000 per year (for a minimum of two years) and $100,000 per year thereafter

                                                                                                                         
                                                                                                                         

                                                                                                                        J.7 Total Cost: 

                                                                                                                        It is estimated that the cost of developing and delivering this program would be in the range of $550,000 for year 1 (October 2004 – October 2005) and approximately $450,000 per year thereafter. This estimate does not include the costs related to developing, maintaining and staffing the Skills Centre. 
                                                                                                                         

                                                                                                                        From an address made at the 1885 opening of the new Medical Faculty, McGill College
                                                                                                                         

                                                                                                                              “As no two faces, so no two cases are alike in all respects, and unfortunately it is not only the disease itself which is so varied, but the subjects themselves have peculiarities that modify its action.”    Sir William Osler 
                                                                                                                               
                                                                                                                               
                                                                                                                               

                                                                                                                              K. Miscellaneous Issues 

                                                                                                                              K.1 A possible timeframe for “next steps”: 


                                                                                                                              Steps Dates
                                                                                                                              Task Force report is delivered to Dean, Deanery Council and M.D.,C.M. Curriculum Committee. March 2004
                                                                                                                              Feedback to Task Force report is solicited. April – July, 2004
                                                                                                                              Phase 1 of Ingram & Company project (i.e. understanding the students’ and teachers’ perspective on curriculum, educational experience and physicianship) is carried out. April – Aug., 2004
                                                                                                                              Associate Dean attempts to secure additional financial support in order to fund Phase 2 of Ingram & Company project.  McGill affiliated hospitals will be approached for financial.  It is hoped that would be interested in having an enhanced understanding of the “patient perspective”. May 2004
                                                                                                                              Dean and Associate Dean meet with potential donors. as soon as possible
                                                                                                                              Planning for Faculty Retreat. Faculty leadership will be asked to adopt the blueprint for Curricular Renewal. Invitees will include: Deanery Council; Department Chairs; Division Head – Geriatrics; Course/Clerkship Directors; Curriculum Committee; Faculty Development Steering Committee; CSPCO; Development and Alumni Relations Office; UGME staff; core members of Center for Medical Education; Task Force members. July - Aug., 2004
                                                                                                                              Faculty Retreat. Sept. 2004
                                                                                                                              Dean appoints a Director of “M.D.,C.M. Physicianship Program”.

                                                                                                                              Office space for the Director and support staff has already been identified and is expected to be available by November 1st.

                                                                                                                              Sept. 2004
                                                                                                                               
                                                                                                                              Official “launch date” for curriculum renewal project: October 2004
                                                                                                                              Associate Dean presents M.D.,C.M. program revisions to appropriate University committees i.e. SCTP and APPC Oct. 2004
                                                                                                                              Dean informs LCME and CACMS of impending program modifications Oct. 2004
                                                                                                                              First year priorities for the Director:

                                                                                                                              The Director would be working very closely with the office of Faculty Development to plan PHP course content, finalize communications skills program, finalize structure of portfolios and discussion groups, plan FacDev activities, finalize modifications to Clinical Method teaching, etc. S/he would also, in consultation with the Associate Dean, set up the Physicianship Coordinating Committee and appoint PHP course committees. There would also be the need to start recruitment of members for Physicianship Interest Group. Additional tasks would include administering the MEAP study for the Class of 2008 (as a baseline); assisting Ingram & Company; and participate in the ad hoc committee on interdisciplinary teaching. It is anticipated that ad hoc implementation workgroups would be necessary for:

                                                                                                                                1. Communication Skills Program
                                                                                                                                2. Creating new clinical evaluation forms
                                                                                                                                3. Portfolio
                                                                                                                                4. Discussion Groups
                                                                                                                                5. Clinical Method

                                                                                                                              It is hoped that many members of the Task Force will agree to continue working on selected work groups.

                                                                                                                              Oct. 2004 – July 05
                                                                                                                              First year priorities of the Faculty Development Office:

                                                                                                                              These would include the recruitment of “trainers”, design and deliver first series of FACDEV activities (e.g. on portfolios; on leading discussion groups, etc.), assist in finalizing the communications skills program, work closely with the Director to set up the ad hoc implementation workgroups.

                                                                                                                              Oct. 2004 – July 05
                                                                                                                              Phase 2 of Ingram and Company proposal (understanding the patient perspective) is carried out; report is delivered to Faculty in August, 2005. Jan. 2005 – July 2005
                                                                                                                               
                                                                                                                              Launch of courses begins (with the Class of 2009)
                                                                                                                              Roll-out of first physicianship course i.e. PHP-A

                                                                                                                              Roll-out of Physicianship Discussion Groups and Physicianship Portfolio

                                                                                                                              Aug. 2005
                                                                                                                              Opening of Skills Centre Fall of 2005
                                                                                                                              Roll-out of PHP-B

                                                                                                                              Roll-out of Community Based Projects

                                                                                                                              Aug. 2006
                                                                                                                              Roll-out of PHP-C

                                                                                                                              Roll-out of new ICM component

                                                                                                                              Roll-out of ICM exit exam

                                                                                                                              Jan. 2007
                                                                                                                              Self-study task-force is appointed by Dean, in preparation for LCME “Accreditation-2008” Jan. 2007
                                                                                                                              Roll-out of PHP-D Aug. 2007
                                                                                                                              Implementation of mandatory rural rotation in Family Medicine in the Back to Basics component Jan. 2008 – May 2008
                                                                                                                              LCME accreditation survey visit Spring 2008
                                                                                                                              Roll-out of PHP-E Jan. 2009
                                                                                                                              First class to have completed the revised curriculum graduates.

                                                                                                                              Formal review by Faculty

                                                                                                                              June 2009
                                                                                                                               

                                                                                                                                                  Tempus fugit. Carpe Diem. 
                                                                                                                                             

                                                                                                                                            Note: the timeframe presented above is extremely “tight”. It provides little more than a 6 month period (October 2004 to August 2005) in order to finalize course content, design FACDEV activities, recruit tutors, etc. Therefore, the expectations, as outlined above, may not be feasible.  In such an eventuality, implementation may have to be more gradual; for example, the start-up of discussion groups or portfolios may have to be delayed. Also, the implementation of a comprehensive communication skills program and the ICM exit exam requires that the Skills Centre be fully operational. Any delay in that project would automatically result in staggered implementation. Finally, full implementation assumes that resources will be forthcoming. Inadequate financial support would, by necessity, result in a reappraisal of the project. 
                                                                                                                                             
                                                                                                                                             
                                                                                                                                             

                                                                                                                                            K.2 Role of the Centre for Medical Education: 

                                                                                                                                            The Centre for Medical Education will be an invaluable resource as this new curriculum is implemented. The Centre has assembled a group of individuals with expertise in the basics of pedagogy. It has been effective at analyzing educational issues using “group-think” and “brain-storming” strategies. It is ideally positioned to provide a consultative service to the team(s) that will be mandated to implement aspects of the revised curriculum. One domain in which interaction is likely to be particularly fertile is assessment of impact of the new curriculum. The Centre will almost certainly be consulted in designing, and hopefully collaborating in, studies of outcomes and program effectiveness.

                                                                                                                                            The Director will receive a copy of this report and will be invited to the retreat where future directions will be discussed by the Faculty’s leadership. 
                                                                                                                                             
                                                                                                                                             
                                                                                                                                             
                                                                                                                                             

                                                                                                                                            K.3 Role of the McGill University Skills Centre: 

                                                                                                                                            This facility, which we hope to see opened by the winter of 2005, is expected to be interdisciplinary. It is anticipated that the centre will require start-up costs of approximately $180,000 per year for salary support of centre manager, clinical instructors, SP recruiters and trainers, receptionist, administrative assistant & IT support.

                                                                                                                                            It is impossible, at this point in time, to give a precise estimate of the numbers of hours during which the M.D., C.M. program would use the Centre. Consequently it is difficult to give an accurate estimate of the proportion of the Center costs which would end up being devoted to medical student education. In preliminary planning meetings, it was predicted that this facility would be used primarily for teaching communication skills, portions of the physical exam, and to administer OSCEs (e.g. ICM exit exam, Surgery and Psychiatry Clerkships).  
                                                                                                                                             

                                                                                                                                            K.4 Issues that remain unresolved or incomplete: 

                                                                                                                                            • A detailed course description for the series of PHP courses will be required. The ITP/ITPM coordinating committee will be asked to propose a structure for PHP-A, B, E and will have input into PHP-C and D.  The Undergraduate Medical Education Committee will be asked to propose a structure for PHP-C. The Faculty working group on Healing & Health Care has set up a FWG:H Curriculum Revision Subcommittee; it will be asked to propose course content for PHP-D. The faculty working group on Professionalism, Dept of Social Studies of Medicine and the Biomedical Ethics Unit will be invited to all planning meetings.
                                                                                                                                            • The interface of the physicianship discussion groups with the current ITP small group program will need to be clarified.
                                                                                                                                            • The details regarding the list of required and optional content items for the Physicianship Portfolio will need to be finalized.
                                                                                                                                            • The educational blueprint on physicianship, for units other than the PHP courses, will need to be completed.
                                                                                                                                            • The proposed student assessment protocols will need to be formally vetted with the university legal office.
                                                                                                                                            • There are two pilot projects currently underway in the program, the results of which will need to be considered:
                                                                                                                                              • the Study of Narrative Medicine & Group Process (in ICM)                         (Dr. B. Mount and Dr. T. Hutchinson)
                                                                                                                                              • the pilot use of the Physicianship Mini-Evaluation Exercises (P-MEX):

                                                                                                                                                (Dr. R. Cruess, Dr. S. Cruess, Dr. Y. Steinert, Dr. S. Ginsberg,

                                                                                                                                                Dr. J. Herold McIlroy)                                                                                                                                                                           

                                                                                                                                            • The role of the Postgraduate office and residency programs, particularly in the traditional clerkship disciplines, has not yet been addressed.
                                                                                                                                            • The details of the communication skills program need to be finalized (19, 22).
                                                                                                                                             
                                                                                                                                             
                                                                                                                                             

                                                                                                                                            L. Opportunities for Fund Raising 

                                                                                                                                            This project for curricular renewal is potentially of a major scope and full implementation will be costly. While it will clearly result in significant changes to the educational experience of medical students, it is anticipated that it will have impact beyond the confines of the M.D.,C.M. program. Since the emphasis will be to update the clinical method, a core of all undergraduate programs, there is a hope that innovations introduced at McGill will serve as models for other medical schools. There is also the hope that the “product” of the renewed curriculum, i.e. the future generation of physicians and surgeons, will have a greater propensity to consider their profession as one that is rooted in values and morality and endowed with a covenant as opposed to simply a “job” or a “contract”. There is the hope that these future graduates will be more vigorous in defending long-held ideals of the medical profession e.g. altruism, duty and social justice. Without in any way wanting to diminish the critical sense of physicians, there is also every expectation that a greater emphasis on self-reflective practice will result in practitioners who derive a greater degree of satisfaction from their careers and who are more tolerant of frustration.  

                                                                                                                                            Without wishing to overstate the case, we are hopeful that this project, by having McGill differentiate itself from other schools, can motivate the faculty, stimulate alumni and benefactors of the university, galvanize students and teachers, and contribute to a renewed sense of pride in the institution and her mission. 

                                                                                                                                            We are confident that the public at large will approve of the goals espoused by the “physicianship” model, notably the emphasis on healing and on the patient-doctor relationship. The reframing of the curriculum, as described in this report, has potential to lead to profound changes in the manner in which health care is delivered and we anticipate that donors will recognize this and wish to be involved. The opportunities for donors will be varied.  Support could take many forms; the tables below, (one focused on the skills centre and the other on the physicianship program), will identify some of these: 

                                                                                                                                            McGill University Skills Centre: 


                                                                                                                                            Required support Naming potential Minimum support
                                                                                                                                            Equip examination rooms in the Skills Centre. Honor the donor by naming the room. $20,000 gift per each examination room; Note: there will be 14 of these.

                                                                                                                                            $100,000 per each. simulation room; Note; there are 3 of these.

                                                                                                                                            Purchase simulators for the Skills Centre. Yes $50,000 to $500,000 gifts
                                                                                                                                            Equip the Simulated Apartment Yes $50,000 gift
                                                                                                                                            Equip the lounge area for SP’s Yes $10,000 gift
                                                                                                                                            Support a specific element of the communication skills curriculum (e.g. “breaking bad news”, communicating with an interpreter: etc.). Yes, a group or “guild” of actors could be created in support of specific objectives. $20,000 gift
                                                                                                                                            OR
                                                                                                                                            Endow the Skills Centre facility* Name the facility after the donor Endowment of $5 million

                                                                                                                                            * The Faculty has already received a grant from the provincial government, for up to $6 million, for infrastructure. An additional $5 million is required for equipment and start-up costs. The levels of support indicated in the above table are preliminary estimates; they have not been reviewed with the Dean, the Skills Centre Steering Committee or the Alumni and Development Office. They are presented primarily for the sake of discussion and to establish the main “bottom-lines”. They will need to be reviewed and approved by the Dean before any presentations to external agencies or benefactors.  
                                                                                                                                             

                                                                                                                                            Physicianship program and curriculum: 


                                                                                                                                            Required support Naming potential Minimum support
                                                                                                                                            Endow a chair in “The Clinical Method” or “Clinical Education” or “Physicianship”. Named Chair Endowment of $2 million
                                                                                                                                            Launch the “Physicianship Interest Groups” (i.e. develop the curriculum or content; design faculty development, recruitment drives). The stipends for the clinicians would be paid by the University. This aspect of the program could be given a name e.g. an “Academy”, and this entity could be named in honor of the donor. gift of $50,000
                                                                                                                                            Endow the “White Coat Ceremony”. Yes $80,000 endowment

                                                                                                                                            (Note: the Faculty has a benefactor and currently the ceremony is funded on an annual basis)

                                                                                                                                            Support for the Student Community Projects. These are important elements of the program that will promote altruisms and social responsibility on the part of physicians. Bursaries can be named after the donor(s) or for the project focus (e.g. multiculturalism; woman’s shelter; aboriginal health; mental health; handicapped; suicide prevention; etc.) $240,000 endowment

                                                                                                                                            (Note: a minimum of 6 bursaries are required; at $40,000 per bursary X 6 = $240,000). Ideally, there should be 10 bursaries.

                                                                                                                                            Support Physicianship discussion groups by funding alterations to McIntyre Bldg. Yes, specific rooms or areas could be given a name e.g. a “commons” and this could carry the name of the donor. $10,000 gifts
                                                                                                                                            Fund Phase 2 of the Ingram & Company proposal; this will allow the Faculty to understand how patients experience today’s doctors and hospitals – and what an “ideal” experience would be from a patient perspective. No $150,000 gift
                                                                                                                                            Fund Phase 3 of the Ingram & Company proposal; this will permit effective tracking of program effectiveness. No $400,000 gift
                                                                                                                                            Support Faculty Development initiatives.

                                                                                                                                            Note: the stipends would be paid for by the University.

                                                                                                                                            Yes $10,000 - $20,000 gifts
                                                                                                                                            OR
                                                                                                                                            Endow the entire “Physicianship: the Physician as Healer and Professional”

                                                                                                                                            curriculum. **

                                                                                                                                            A donor could be honored as follows: The “ ____ insert name_____  Program in Physicianship” or The “ ______ insert name ______ Curriculum on Professionalism and Healing”). Endowment of $5 million
                                                                                                                                             

                                                                                                                                            ** The levels of support indicated in the above table are preliminary estimates; they have not been reviewed with the Dean or the Alumni and Development Office. They are presented primarily for the sake of discussion and to establish the main “bottom-lines”. They will need to be reviewed and approved by the Dean before any presentations to external agencies or benefactors.  Note: the Physicianship program could be implemented without an endowed chair; in that case, the total gift could be reduced to $3 million. This amount would ensure the development of the curriculum and delivery for a minimum of 3 years. Ideally, if there is no endowed Chair, additional sums should be secured in an endowment fund so that future viability is ensured. 
                                                                                                                                             
                                                                                                                                             
                                                                                                                                             

                                                                                                                                                            “Caring is a profound act of hope."      Terry White 
                                                                                                                                                       
                                                                                                                                                       
                                                                                                                                                       
                                                                                                                                                       
                                                                                                                                                       
                                                                                                                                                       
                                                                                                                                                       

                                                                                                                                                      M. References: 

                                                                                                                                                        The M.D.,C.M. program objectives are available at: http://www.medicine.mcgill.ca/ugme/curricobjective.htm 

                                                                                                                                                              The LCME accreditation standards are available at:

                                                                                                                                                              http://www.lcme.org/functionslist.htm 

                                                                                                                                                          1. Report of the survey of McGill University, Faculty of Medicine, LCME and CACMS; May-22-26, 2002: page 3-4.

                                                                                                                                                          2. Functions and Structure of a Medical School, Liaison Committee on Medical Education, September 2003.

                                                                                                                                                          3. Learning Objectives for Medical Student Education: Guidelines for Medical Schools; Medical Student Objectives Project: AAMC publication, January, 1998.

                                                                                                                                                          4.  The Clinical Education of Medical Students: Report on Millennium Conferences I & II: AAMC publication.

                                                                                                                                                          5. The CanMEDS Project. Canadian Medical Education Project. Royal College of Physicians & Surgeons of Canada, September, 2003.

                                                                                                                                                          6.  Exit Survey - Class of 2002: MD,CM program, May, 2002: page 40.

                                                                                                                                                          7. Imputabilité Médicale et Gouvernance Clinique. Conseil Médical du Québec, September, 2003.

                                                                                                                                                          8. Social Accountability: A Vision for Canadian Medical Schools, Publication of Health Canada; 2001: page 1-4.

                                                                                                                                                          9. Complementary and Alternative Health Care: The Other Mainstream? Health Canada publication. November, 2003.

                                                                                                                                                          10. Coulehan, J., et. al. The Best Lack all Convictions: Biomedical Ethics, Professionalism, and Social Responsibility. Cambridge Quartely. Health Care Ethics. 2003; 12: 21-38.

                                                                                                                                                          11. Levinson W. et. al. Physician-Patient Communication – the Relationship With Malpractice Claims Among Primary Care Physicians and Surgeons. JAMA 1997; 277(7):533-559.

                                                                                                                                                          12. Michalon M., et al. Physicians as Patients – Substance Use and Psychiatric Illnesses among Medical Trainees and Practitioners: A Professional Predicament. Annals RCPSC 1998, 31(8):379-383.

                                                                                                                                                          13. 21st Century: A New Vision for Health Care. Reports from the Teaching and Research Committees, MUHC, July 15, 1997.

                                                                                                                                                          14. Cruess SR, Cruess RL. Professionalism: A Contract Between Medicine and Society. CMAJ 2000; 162: 668-669.

                                                                                                                                                          15. Kearney M. A Place of Healing: Working with Suffering in Living and Dying. Oxford University Press; 2000.

                                                                                                                                                          16. Charon R. Narrative Medicine: A Model for Empathy, Reflection, Profession and Trust. JAMA 2001; 286 (15):1897-1902.

                                                                                                                                                        17. Charon R. Narrative and Medicine. NEJM; 350(9): 862-863.

                                                                                                                                                          18. Kutz S. et al. Marrying Content and Process in Clinical Method Teaching: Enhancing the Calgary-Cambridge Guides. Acad Med 2003; 78(8): 802-809.

                                                                                                                                                          19. Essential Elements of Communication in Medical Encounters: The Kalamazoo Consensus Statement. Acad Med 2001; 76(4): 390-393.

                                                                                                                                                          20. Phoon C. Must Doctors Still Examine Patients? Perspectives in Biology and Medicine 2000; 43(4): 548-561.

                                                                                                                                                          21. Report on Professionalism in Undergraduate Medical Education. Faculty of Medicine. University of Toronto. May, 2000

                                                                                                                                                          22.    Cassell Eric J. Talking with Patients, Volume 1: The Theory of Doctor-Patient Communication. Cambridge, Massachusetts, MIT Press, 1985.

                                                                                                                                                          23. Stern David T.  GSA, AAMC annual meeting, Nov. 2003. 
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           
                                                                                                                                                           

                                                                                                                                                            “The physician sees "disease"; the patient feels "illness" (or dis-ease)”.  

                                                                                                                                                                                                C.  Scriver 
                                                                                                                                                             
                                                                                                                                                             
                                                                                                                                                             

                                                                                                                                                             

                                                                                                                                                            O. Appendices 
                                                                                                                                                             

                                                                                                                                                            1. Report from the: McGill Working Group on Professionalism 

                                                                                                                                                            2. Report from the: McGill Working Group on Healing & Health Care 

                                                                                                                                                            3. Report from the: ad hoc Committee on Evaluation of Physicianship 

                                                                                                                                                              4. Correspondence related to the consultation with Dr. Louise Arnold, on strategies for student evaluation on physicianship 

                                                                                                                                                              5. Additional recommendations from Working Group on Professionalism 

                                                                                                                                                              6. Narrative Medicine 

                                                                                                                                                              7. Curriculum Schema - current 

                                                                                                                                                              8. Curriculum Schema - proposed 

                                                                                                                                                                9.  Physicianship Portfolio 

                                                                                                                                                                10. Clinical Evaluation Form: modified to include Physicianship 

                                                                                                                                                                11.    Funding for Community Projects Initiatives 

                                                                                                                                                                12. Teaching the Clinical Method, manuscript by Dr. E. Cassell 

                                                                                                                                                                13. Teaching Communication Skills: the Bayer-Fetzer Model and the Calgary-Cambridge Guide. 

                                                                                                                                                                14. Blueprint: teaching of Physicianship Objectives in various courses (note: this is incomplete) 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 1:  

                                                                                                                                                                Report of the Working Group on Professionalism 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 2:  

                                                                                                                                                                Report of the Working Group on Healing & Health Care 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 3:  

                                                                                                                                                                Report of the ad hoc Committee on Evaluation of Physicianship 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 4:  

                                                                                                                                                                Consultation with Dr. Louise Arnold re: Evaluation of Physicianship 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 5:  

                                                                                                                                                                Additional Recommendations from the Working Group on Professionalism re: Evaluation of Physicianship 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 6:   

                                                                                                                                                                Narrative Medicine

                                                                                                                                                                In order to care for patients physicians need to acknowledge, absorb, interpret, and often act on the stories (or, more narrowly, the "case histories") of patients. In order to create a space for healing the physician needs, in addition to scientific competence, the ability to listen actively to patients, understand and honor patients’ stories and predicaments, tolerate ambiguity, and be compelled to act on the patient’s behalf to reduce suffering. These tasks describe narrative competence. It is not something new to the practice of medicine. "Good" clinicians, the ones who are loved by their patients and admired by their colleagues, have this competence and are able to teach it to others often by their very presence in the form of positive role-modeling. Rather than a "new" skill, narrative competence is another way of looking at the complex interactions that occur between: patient/physician; themselves (self care); physician/physician; physician/society. Examining these relationships by looking through a “narrative lens” offers a new way to deconstruct the elements of relationships and interactions that promote the ideal of medicine encouraging a practice of medicine that is empathic, reflective, compassionate, professional, and authentic. 

                                                                                                                                                                Viewing the professional and healing relationships and interactions of physicians through a narrative lens means examining what people say (i.e. their “stories”) using narrative techniques. These techniques include, but are not limited to, the consideration of these aspects of a story:

                                                                                                                                                                • Context:  What is the context of the storyteller (patient) in terms of economic status, gender, social class, ethnicity, and religion? What is the temporal context i.e. how did the story get from here to there? Why did the storyteller choose a backward-looking story (an explanation of how they got to the present) versus a forward-looking story (that may guide the best way to act in the future)?
                                                                                                                                                                • Voice: this relates to agency and motivation; it is attached to a person and is deliberate and personal. What is the point of view of the voice and why was it chosen and what does it mean? Is the voice active or passive? What does it mean when the patient is given the label of "a poor historian"? How do physicians translate the voice of the patient into a chart entry and what does it mean?
                                                                                                                                                                • Character: Is the character falling into an archetype of a hero, a villain, a victim? Why have these characters been chosen and what does it mean to the storyteller (patient)? For example, have they always seen themselves as a victim? How do they see their physician: as hero, friend, parent, or some combination?
                                                                                                                                                                • Time: What is the temporal sequence, why was it chosen and what does it

                                                                                                                                                                  mean? Why is this patient representing at this time?

                                                                                                                                                                • Plot: Is the plot set in a heroic mode narrative wherein, after many difficult battles, a "victory" is to be attained (e.g. a cure)? Or rather, is the plot one of a journey where much of value is gained along the way (a quest narrative)? Or, is the plot difficult to follow and un-nerving to listen to (a chaotic narrative)?
                                                                                                                                                                • What is the listener’s response and why?

                                                                                                                                                                Ref: 16, 17 

                                                                                                                                                                Appendix 7  Basis of Medicine & Dentistry (BOM/D)


                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                Molecules, Cells & Tissues 

                                                                                                                                                                (4 wks)

                                                                                                                                                                Gas, Fluids & Electrolytes 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                (9 wks)

                                                                                                                                                                Life Cycle 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                (3 wks)

                                                                                                                                                                Endocrinology, Metabolism & Nutrition 
                                                                                                                                                                 

                                                                                                                                                                (7 wks)

                                                                                                                                                                Musculo-skeletal & Blood 

                                                                                                                                                                (4 wks)

                                                                                                                                                                Nervous System & Special Senses 
                                                                                                                                                                 

                                                                                                                                                                (8 wks)

                                                                                                                                                                Host Defense & Host Parasite

                                                                                                                                                                (5 wks)

                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Vacation/Research
                                                                                                                                                                 
                                                                                                                                                                ITP
                                                                                                                                                                 

                                                                                                                                                                                      Introduction to Clinical Medicine (ICM)

                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                 
                                                                                                                                                                Host Defense & Host Parasite

                                                                                                                                                                (2 wks)

                                                                                                                                                                Pathobiology, Treatment  &

                                                                                                                                                                Prevention of Disease    

                                                                                                                                                                    

                                                                                                                                                                                  (14 wks)

                                                                                                                                                                Professional Skills:

                                                                                                                                                                ICS

                                                                                                                                                                Ethics & Law

                                                                                                                                                                EBM

                                                                                                                                                                (BCLS)

                                                                                                                                                                   (4 wks)

                                                                                                                                                                Intro to Internal Medicine (IIM) 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                (7 wks)

                                                                                                                                                                Intro to Surgery/

                                                                                                                                                                Anesthesia/ Radiology/Ophthalmology 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                (7 wks)

                                                                                                                                                                D.P. & H.P. Intro to Emergency Med/

                                                                                                                                                                Neurology/

                                                                                                                                                                Oncology

                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Elective #1 
                                                                                                                                                                 

                                                                                                                                                                  (4 wks)

                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Vacation / Research
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                ITPM
                                                                                                                                                                      Family Medicine

                                                                                                                                                                (7 wks)

                                                                                                                                                                   
                                                                                                                                                                 

                                                                                                                                                                Practice of Medicine (POM) Clerkship


                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                Intro to

                                                                                                                                                                Psychiatry/

                                                                                                                                                                Pediatrics/

                                                                                                                                                                Ob & Gyn/

                                                                                                                                                                Hosp Pract

                                                                                                                                                                 
                                                                                                                                                                Pediatrics 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Obstetrics & Gynecology 
                                                                                                                                                                 
                                                                                                                                                                Surgery 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Psychiatry 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Internal Medicine 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Elective #2 
                                                                                                                                                                 
                                                                                                                                                                Geriatric

                                                                                                                                                                Medicine 

                                                                                                                                                                 

                                                                                                                                                                Back to Basics (BTB)


                                                                                                                                                                September October November December January February March April
                                                                                                                                                                Family Medicine 
                                                                                                                                                                 
                                                                                                                                                                Elective

                                                                                                                                                                # 3 
                                                                                                                                                                 

                                                                                                                                                                Vacation 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Elective

                                                                                                                                                                # 4 
                                                                                                                                                                 

                                                                                                                                                                Seminar Option (Humanities) Medicine & Society 
                                                                                                                                                                 
                                                                                                                                                                Seminar Options (3)

                                                                                                                                                                (Basic Sciences)

                                                                                                                                                                Ambulatory Medicine/ Communications Plus
                                                                                                                                                                 

                                                                                                                                                                Appendix 8:        Basis of Medicine (BOM)                   


                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                Molecules, Cells & Tissues Gas, Fluids & Electrolytes 
                                                                                                                                                                 
                                                                                                                                                                Life Cycle 
                                                                                                                                                                 
                                                                                                                                                                Endocrinology, Metabolism & Nutrition 
                                                                                                                                                                Musculo-skeletal & Blood Nervous System & Special Senses 
                                                                                                                                                                Host Defense & Host Parasite Vacation or

                                                                                                                                                                Research or

                                                                                                                                                                Community Project

                                                                                                                                                                P-1                                                             P-2                                                                                                                                                     P-3

                                                                                                                                                                                              PHP-A  (Patient-Physician Relationship; Professionalism; Ethics; Cultural Competence; Observational Skills)

                                                                                                                                                                                      

                                                                                                                                                                                    Introduction to Clinical Medicine (ICM)           POM 

                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                Host Defense & Host Parasite Pathobiology, Treatment  &

                                                                                                                                                                Prevention of Disease

                                                                                                                                                                    PHP-C  (Physical Exam; Logic of Medicine) ICM-Medicine and related disciplines IMC-Surgery and related disciplines Elective

                                                                                                                                                                # 1

                                                                                                                                                                Vacation or

                                                                                                                                                                Research or

                                                                                                                                                                Community    Project

                                                                                                                                                                Family Medicine           Emergency Medicine
                                                                                                                                                                                        P-4                                        P-5 

                                                                                                                                                                  PHP-B   (Communication Skills; Medical Interview)

                                                                                                                                                                 
                                                                                                                                                                P-6
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Practice of Medicine (POM) Clerkship


                                                                                                                                                                September October November December January February March April May June July August
                                                                                                                                                                PHP-D  (Healing Mandate; Patient –Physician Relationship) Pediatrics Obstetrics & Gynecology Surgery Psychiatry Internal Medicine Elective

                                                                                                                                                                # 2

                                                                                                                                                                Geriatric

                                                                                                                                                                Medicine

                                                                                                                                                                P-6 P-7   P-6   P-6    
                                                                                                                                                                 

                                                                                                                                                                Back to Basics (BTB)                                        


                                                                                                                                                                September October November December January February March April
                                                                                                                                                                Family

                                                                                                                                                                Medicine

                                                                                                                                                                Elective

                                                                                                                                                                # 3

                                                                                                                                                                Vacation Elective

                                                                                                                                                                # 4

                                                                                                                                                                Humanities & Social Sciences Basic Science Options; Molecular Biology
                                                                                                                                                                        PHP-E   (Communication; ALDO; Professionalism Revisited)

                                                                                                                                                                                                                      P-8    P-9 

                                                                                                                                                                Legend to new Curriculum Schema 

                                                                                                                                                                Courses on “The Physician as Healer & Professional” (i.e. these are credit granting courses; registered with the University)

                                                                                                                                                                PHP-A: The Physician as Healer & Professional - A

                                                                                                                                                                PHP-B: The Physician as Healer & Professional - B

                                                                                                                                                                PHP-C: The Physician as Healer & Professional - C

                                                                                                                                                                PHP-D: The Physician as Healer & Professional - D

                                                                                                                                                                PHP-E: The Physician as Healer & Professional - E    

                                                                                                                                                                Events related to “The Healer & Professional” (i.e. these do not provide credits; are not registered as courses) 

                                                                                                                                                                P-1: Orientation Day Sessions on Professionalism

                                                                                                                                                                P-2: Student Wellness Day

                                                                                                                                                                P-3: Commemorative Service for Donors of Bodies

                                                                                                                                                                P-4: Dr. Joseph Wener-Donning the Healers Habit Ceremony (i.e. the White Coat Ceremony)

                                                                                                                                                                P-5: Student Projects Presentation Day (Research and Community Based Projects)

                                                                                                                                                                P-6: meetings of Physicianship Discussion groups

                                                                                                                                                                P-7: annual Osler Lecture & Banquet

                                                                                                                                                                P-8: submission of Physicianship Portfolio

                                                                                                                                                                P-9: Graduation & Convocation ceremonies 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 14:    

                                                                                                                                                                Template of an educational blueprint for “physicianship” (including the “clinical method”): 
                                                                                                                                                                 


                                                                                                                                                                Unit Aspect(s) of Physicianship that will be addressed in the unit Teaching modality and/or assessment strategy that will be used
                                                                                                                                                                Physician as Healer & Professional - A    
                                                                                                                                                                Physician as Healer & Professional - B    
                                                                                                                                                                Physician as Healer & Professional - C    
                                                                                                                                                                Physician as Healer & Professional - D    
                                                                                                                                                                Physician as Healer & Professional - E    
                                                                                                                                                                BOM Unit 1 Ethics; Responsibility to society; Conflict of Interest a 2-hour small group on: Ethics & Biotechnology
                                                                                                                                                                BOM Unit 2    
                                                                                                                                                                BOM Unit 3    
                                                                                                                                                                BOM Unit 4    
                                                                                                                                                                BOM Unit 5    
                                                                                                                                                                BOM Unit 6    
                                                                                                                                                                BOM Unit 7    
                                                                                                                                                                BOM Unit 8 Genetics: counseling, role modeling,

                                                                                                                                                                Psychiatry: role modeling

                                                                                                                                                                Pharmacology: compliance; ethics in dealing with pharmaceutical companies

                                                                                                                                                                Pathology: role modeling with respect to issue of autopsies; interdisciplinary communication

                                                                                                                                                                 
                                                                                                                                                                ICM - Medicine    
                                                                                                                                                                ICM - Family Medicine    
                                                                                                                                                                ICM - Surgery obtaining informed consent

                                                                                                                                                                etiquette in the OR

                                                                                                                                                                proper draping of the patient

                                                                                                                                                                 
                                                                                                                                                                ICM - Emergency Medicine    
                                                                                                                                                                POM - Medicine    
                                                                                                                                                                POM - Surgery    
                                                                                                                                                                POM - Psychiatry keeping professional boundaries  
                                                                                                                                                                POM - Pediatrics    
                                                                                                                                                                POM - Geriatric Medicine    
                                                                                                                                                                POM - Family Medicine    
                                                                                                                                                                POM - Ob/Gyn    
                                                                                                                                                                POM - Electives    
                                                                                                                                                                BtB – Humanities Option    
                                                                                                                                                                BtB – Basics Science Option    
                                                                                                                                                                BtB – Medicine & Society    
                                                                                                                                                                BtB – Public Health    
                                                                                                                                                                BtB – Molecular Biology    
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 9: 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Physicianship Portfolio 

                                                                                                                                                                Goal of the portfolio: it is hoped that it will stimulate self-perception & reflection on the student’s personal transformation from “laymanship to physicianship” and that it will foster an on-going appreciation of issues related to professionalism. It is anticipated that the review of the portfolio with a faculty member and the discussions that they may trigger, in the context of physicianship discussion groups, will promote reflection. 

                                                                                                                                                                Structure:  The portfolio will be used for formative purposes. It will be owned by the student; it will not be entered in the student’s academic file. All students would be required to complete it and submission will be a requirement for promotion and graduation. This requirement will be included in the University calendar, the program’s promotion regulations as well as in the Code of Conduct for the M.D.,C.M. program.  

                                                                                                                                                                Content items:  Ordinarily the self-reflections would be submitted in text form and would be quite brief (approx.1 page or less in length). Although there will be no faculty imposed “floor or ceiling” on the quantity of de novo materials submitted, it is anticipated that most portfolios, developed over 4 years, would be approximately 10 (+/- 2) pages in length; this is excluding the materials previously generated for other purposes e.g. autobiographical letters. In other words, the portfolio would be quite “lean”. This is in keeping with the aim that it not be an overly onerous task for students to produce and faculty to read. 

                                                                                                                                                                Review of Portfolios: They would be reviewed annually, on an individual basis, by the physicianship discussion group leader.  

                                                                                                                                                                Evaluation:  The quality of the portfolio would not be subject to assessment. However, the group leader would be required to complete a brief “status report” and submit to the Associate Dean, Medical Education, by the end of third year (i.e. end of clerkship) on the student’s:

                                                                                                                                                                • attendance at the physicianship discussion groups
                                                                                                                                                                • level of participation in groups
                                                                                                                                                                • status of portfolio (i.e. % of required/optional entries made)
                                                                                                                                                                • timeliness of entries (i.e. deadlines respected or not)

                                                                                                                                                                (Hopefully a web-based system could be put in place for the group leaders to submit their reports).  
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Role of Portfolio in the Evaluation of Physicianship (and professionalism): 

                                                                                                                                                                The status report would be one of several items used by the Associate Dean in completing the section on Professionalism in the Medical Student Performance Evaluation (MSPE) document. The structure of the section on Professionalism in the MSPE document has not yet been finalized. It is likely that it would include several sections. A possible framework is as follows: 
                                                                                                                                                                 


                                                                                                                                                                Student name: MK

                                                                                                                                                                Date: October, 2010 

                                                                                                                                                                Based on the following measures, MK {meets/does not meet/exceeds} our expectations for professionalism:

                                                                                                                                                                • knowledge of professionalism (as measured by ………..)
                                                                                                                                                                • communications skills that are  ….. (as determined by …..)
                                                                                                                                                                • no major breaches and no repetitive, non-remediated minor lapses in professionalism
                                                                                                                                                                • respect for our Code of Conduct (http://www.medicine.mcgill.ca/ugme/standardsbehaviour2.htm)
                                                                                                                                                                • enthusiastic participation in our physicianship discussion groups and full and timely compliance with entries in his/her physicianship portfolio
                                                                                                                                                                • the global score on the longitudinal physicianship evaluation report

                                                                                                                                                                Some narrative comments provided by supervisors on professional behaviours include:

                                                                                                                                                                             __________________________________________________________________________ 

                                                                                                                                                                Signed,   ______________________ M.D., Associate Dean

                                                                                                                                                                         

                                                                                                                                                                Ref: (23) 
                                                                                                                                                                 

                                                                                                                                                                Note: this approach to the Dean’s letter can be introduced even in the absence of a longitudinal approach to the evaluation of professional behaviours 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Example of a portfolio: 

                                                                                                                                                                This portfolio consists of at least 8 items, 6 of the items to be submitted by the end of the core clerkships. 
                                                                                                                                                                 


                                                                                                                                                                Content items Timing of entry Required vs. Optional
                                                                                                                                                                the autobiographical letter used for medical school application during orientation week required
                                                                                                                                                                an update to the autobiographical letter - with comments on “have I achieved my original goals?”, “personal goals I hold currently” and “personal meaning of becoming an MD within  a few weeks within one month of graduation required
                                                                                                                                                                the description of an event illustrating  positive and/or negative role-modeling of one or more of the following professional attributes (as demonstrated by myself, a fellow-student, a clinical supervisor or other member of the health care team):
                                                                                                                                                                • altruism
                                                                                                                                                                • commitment
                                                                                                                                                                • self-regulation
                                                                                                                                                                • social justice
                                                                                                                                                                • honesty & integrity

                                                                                                                                                                (Note: for purposes of the portfolio, avoid identifying the individuals, courses, services or institutions involved).

                                                                                                                                                                by the end of the core clerkships required
                                                                                                                                                                a copy of the reflection that was read out by the student at the Commemorative Service for Donors of Bodies

                                                                                                                                                                OR

                                                                                                                                                                a reflection on the white coat ceremony

                                                                                                                                                                by end of first year 
                                                                                                                                                                 

                                                                                                                                                                ………………...

                                                                                                                                                                within one month of the ceremony

                                                                                                                                                                required
                                                                                                                                                                A personal statement on how any of the following extracurricular or elective activity will impact on future career:
                                                                                                                                                                • application for a MIHI grant
                                                                                                                                                                • an elective in the third world
                                                                                                                                                                • research or Molson project
                                                                                                                                                                • a community project
                                                                                                                                                                • involvement in student governance or McGill Medical Journal, etc.
                                                                                                                                                                at any time required
                                                                                                                                                                Options (personal reflections)
                                                                                                                                                                one or two reflection(s) extracted directly from the parallel chart at any time  
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Student must submit at least four reflections; at least three of them must be submitted and reviewed by the faculty leader by the end of core clerkships
                                                                                                                                                                the description of a “healing moment” experienced or observed at any time
                                                                                                                                                                reflection(s) following any of these clinical situations
                                                                                                                                                                • my first patient encounter
                                                                                                                                                                • my reaction to the death of a patient in whose care I was involved
                                                                                                                                                                • a clinical mistake that I made
                                                                                                                                                                • a personal triumph that I had in the clinical sphere
                                                                                                                                                                • my reaction to a difficult or angry patient
                                                                                                                                                                at any time
                                                                                                                                                                a reflection on how culture (defined broadly) has impacted on the care of a patient in whose care I was involved (e.g. taking an interview via an interpreter) at any time
                                                                                                                                                                a reflection on the advantages or disadvantages of the Quebec health care system at any time
                                                                                                                                                                a response to any unexpected reaction (e.g. fainting in the O.R.) at any time
                                                                                                                                                                a reflection on any sudden change in career plans and the underlying reasons for this at any time
                                                                                                                                                                a description of a clinical situation where “I was readily able to demonstrate empathy” and/or one where, “I had difficulties in demonstrating empathy at any time
                                                                                                                                                                a reaction to illness: personal, family, or vicarious (e.g. in a film, newspaper, book, etc.) at any time
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Note: the items required in the portfolio may have be modified somewhat for students in the MD/MBA and MD/PhD programs (e.g. someone in the MD/PhD program may be asked to reflect on research ethics, experience with IRB, grant application process, etc.). 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 10: 

                                                                                                                                                                Clinical Evaluation Form: modified to include Physicianship.

                                                                                                                                                                An example - for discussion: 


                                                                                                                                                                  U BE ME EE S
                                                                                                                                                                knowledge basic sciences          
                                                                                                                                                                knowledge clinical sciences          
                                                                                                                                                                medical interview          
                                                                                                                                                                physical examination          
                                                                                                                                                                problem identification          
                                                                                                                                                                clinical judgment          
                                                                                                                                                                use of technology          
                                                                                                                                                                use of therapeutics          
                                                                                                                                                                communication skills          
                                                                                                                                                                interpersonal skills          
                                                                                                                                                                organizational skills          
                                                                                                                                                                technical skills          
                                                                                                                                                                Narrative: 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                Physicianship:

                                                                                                                                                                Behaviours & Attitudes

                                                                                                                                                                U ME
                                                                                                                                                                caring and compassion    
                                                                                                                                                                integrity & honesty    
                                                                                                                                                                reliability    
                                                                                                                                                                respect    
                                                                                                                                                                self-critique & insight    
                                                                                                                                                                commitment    
                                                                                                                                                                professional responsibilities    
                                                                                                                                                                Global    
                                                                                                                                                                Narrative:
                                                                                                                                                                 

                                                                                                                                                                Appendix 11: 

                                                                                                                                                                Funding for Community Projects Initiatives  
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 12: 
                                                                                                                                                                 

                                                                                                                                                                “Teaching the Clinical Method”

                                                                                                                                                                manuscript by Dr. Eric Cassell 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 

                                                                                                                                                                Appendix 13: 

                                                                                                                                                                Teaching Communication Skills:  the Bayer-Fetzer Model and the Calgary-Cambridge Guide. 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 
                                                                                                                                                                 


                                                                                                                                                                 

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